Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish-speaking individuals looking to work in Greece! We offer a fully paid relocation package to ensure a smooth transition to your new role in our vibrant team. Join us and experience the rich culture of Greece while advancing your career in a supportive and dynamic environment.

• Provide exceptional customer support in Polish to our clients via various channels including phone, email, and live chat.
• Assist customers with inquiries related to services, products, and account management.
• Document interactions in our CRM system to ensure accurate tracking and reporting on customer support activities.
• Troubleshoot and resolve customer issues efficiently while maintaining high satisfaction levels.
• Collaborate with internal teams to enhance processes and improve customer experience.
• Stay informed about company offerings and industry trends to provide accurate information to clients.

• Fluency in Polish (both written and spoken) is essential; knowledge of English or Greek is a plus.
• Prior experience in customer service or a related field is highly desirable.
• Strong communication skills with a passion for helping customers.
• Ability to manage multiple tasks while delivering consistent service levels.
• Familiarity with CRM systems and customer support software is beneficial.
• Strong problem-solving skills and a proactive approach to customer engagement.
• Willingness to relocate to Greece with relocation costs fully covered.