Mercier Consultancy MD is thrilled to present an exciting opportunity for Japanese Speaking Professionals looking to work in Greece! In this role, you will have the chance to immerse yourself in a vibrant culture while leveraging your language skills to engage with our clients. We offer a fully paid relocation package, ensuring a smooth transition to your new home and workplace.

• Provide high-quality support and assistance to Japanese-speaking clients through various communication channels such as phone, email, and live chat.
• Assist clients with inquiries related to our products and services, ensuring they receive accurate information and support.
• Process customer requests efficiently, maintaining accurate records in our CRM system.
• Address and resolve customer issues and complaints with professionalism and dedication.
• Keep up-to-date with the latest trends and developments within the industry to enhance customer interactions.
• Foster strong relationships with clients, ensuring an excellent customer experience at all times.

• Fluency in Japanese (both written and spoken) is essential; proficiency in English is beneficial.
• Experience in customer service or support roles is preferred but not required.
• Strong communication and problem-solving skills with a focus on delivering exceptional service.
• Ability to work independently and manage multiple tasks efficiently.
• Familiarity with CRM systems and customer support software is advantageous.
• A collaborative attitude and eagerness to work as part of a team.
• Willingness to relocate to Greece, with all relocation costs covered by the company.