Digital Analyst - Commerce(f/m/x)

HEY THERE!

We are Mercedes-Benz.io. Our mission is to ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.

Therefore, we offer you flexibility! You can choose to work hybrid from our offices in Lisbon or Braga, or remotely from any location in mainland Portugal. Nonetheless, our tribe is our beating heart so we often organize company events and gatherings to bring MB.ioneers together. While some are optional, we would require your presence for certain team events and/or occasions.

We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitize for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. Therefore, we love to reflect and challenge everything – the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.

WHAT IS COMMERCE?

At Mercedes-Benz.io, our Commerce team focus specifically on the purchasing phase of the customer journey and is dedicated to providing a seamless and luxurious digital sales experience for our customers around the world.

As an integral part of Mercedes-Benz's digital transformation, we lay the foundation for reshaping sales strategies and business processes. Our cloud-based SAP Commerce platform serves as the technological core of our online sales solutions, which we design, operate, and maintain.

As a Digital Analyst in the Online Shop area, you will work at the center of the digital customer journey. From search to checkout, you will analyze how users behave across Storefront, Search Results, Product Detail Pages and Checkout. You will translate data into insights that improve conversion, usability and overall experience quality.

IN THIS ROLE YOU WILL

• Act as a trusted advisor by shaping data strategy, defining tracking needs and delivering insights for decision making.

• Manage the full analytical workflow from exploring and preparing data to analyzing, validating and visualizing findings.

• Work autonomously with the analytics stack such as Power BI, Google Analytics and Databricks.

• Define business KPIs and measurement frameworks with stakeholders.

• Analyze cross product data to understand user behavior and optimize customer journeys.

• Build dashboards, deliver KPI reporting and present insights to product teams and stakeholders.

• Partner with Customer Insights to connect qualitative and quantitative learnings.

• Advise development teams on proper A B test implementation and tracking.

TO SUCCEED YOU NEED

• Experience in digital analytics including event or session level tracking, user flows and product behavior analysis.

• Experience with data visualization tools like Power BI.

• Working knowledge of Python or PySpark or Pandas.

• Strong SQL skills for raw data exploration, complex queries and large datasets.

• Hands on Digital Analyst experience solving real product and business problems.

• Strong communication and presentation skills.

• Ability to work autonomously, manage priorities and deal with ambiguity.

THERE WILL BE BIG SMILES IF YOU

• Worked with GA4 data.

• Understand dataLayer, tracking setup and validation.

• Know ETL basics and data quality principles.

• Can optimize queries and aggregations for large datasets.

• Have hands on experience with machine learning methods.

• Have practical statistics skills such as distribution checks, significance testing and assumptions validation.

• Have experience with A /B testing setup, interpretation and limitations.

YOU WILL BE HAPPY WITH

• Open source software

• Colleagues that are as smart, hardworking and driven as you

• An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz

• Health insurance for you and your family

• Life insurance

• Proactive self-development in international Trainings and Conferences

• Language Training courses

• Wellbeing actions (massages, nutrition sessions, happy hour and more)

• Brand Connection Perks 

• Much more cool stuff …

THIS IS WHAT OUR PROCESS LOOKS LIKE

• Recruiter interview

• 1st Technical step - take home challenge

• 2nd Technical step - technical interview

• Team interview

• Culture interview

• Offer

WHAT YOU'LL NEED TO KNOW ABOUT US

Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.

We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.

Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.

Interested in engaging with a continuously evolving company to work hard, play hard and party hard?

If so, please send your resumé (in English and PDF).