Resident Assistant

The Resident Assistant is responsible for the administrative duties related to the general safety and welfare of residents and the physical property of the program.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Responsible for general safety and security of the facility, including monitoring of video surveillance equipment, fire systems, and all building exits.
• Provides non-clinical support to program residents who are in treatment and recovery from serious mental illness and homelessness and communicates with internal and external providers as needed.
• Makes interior and exterior checks of the premises.
• Enforces program rules.
• Receives and records resident payments for meal program and other fees.
• Monitors incoming and outgoing guests and maintains a daily sign-in/out sheet.
• Observes and reports resident behaviors. 
• Facilitate weekly room inspections and report findings. 
• Creates a shift log that accurately reports any incidents, behaviors, or maintenance issues, and is required to review previous shift logs to enhance awareness of potential problems or other issues.
• Creates and distributes incident reports as required.
• May be required to assist with janitorial or kitchen duties when staffing is insufficient.
• Responsible for knowledge of and compliance with Association policies and procedures
• Works in cooperation with Front Desk Attendant and Pool Staff on shifts where two staff are required to be on duty.
• Be a living example that recovery is possible by role modeling recovery and wellness in his or her own life.

KNOWLEDGE, SKILLS & ABILITIES:

• High School Diploma or GED required, bachelor’s degree preferred.
• Experience with program housing and/or working with persons with mental illness preferred.
• Strong interpersonal skills required, including setting, and enforcing appropriate boundaries with residents.
• Knowledge of basic office equipment and technology required.
• Ability to multi-task and prioritize duties required.
• Adult CPR and First Aid certification preferred.
• Current Tulsa City/County Health Department Food Handler’s permit required within 90 days of hire.

WORK CONDITIONS & PHYSICAL DEMANDS:

• Work is performed in climate-controlled office setting, were exposure to conditions of extreme. heat/cold, poor ventilation, fumes and gases is unlikely. 
• Noise level is moderate and includes sounds of normal office equipment (printers, fax machine, phones, etc.)
• No environmental hazards are encountered in normal performance of job duties. 
• Work requires a flexible work schedule due to internal and external meetings. Occasional travel may be required; must have reliable transportation. 
• Ability to effectively communicate orally and in writing.
• Physical ability to move 25 pounds occasionally.
• Visual and auditory ability to identify and respond to environmental and other hazards of the site and staff behavior.
• Physical mobility and endurance to perform tasks while standing/walking for long periods of time (60 minutes or more).
• Ability to safely and properly use office equipment.