Min

Max

Overview

To facilitate the movement of inventory of medical supplies and equipment and complete their timely delivery. This includes the specific patient-care and departmental-support materials and/or equipment, subject to customer need. 

Qualifications

Education:

• High school graduate or equivalent required. 

Experience:

• Previous experience with customer service, inventory control, or medical products and equipment is preferred.
• Proficiency with computer applications. Experience with Microsoft Excel required.

Other Knowledge/Skills/Abilities:

• Possesses good math and keyboarding skills.
• Practice good verbal, non-verbal, and written communication skills.
• Should be able to consistently conduct behavior in a controlled and professional manner that leads to good working relationships with co-workers, customers, patients, and visitors.
• Possesses the ability to regularly lift, push, and pull up to 50 pounds and safely operate material handling equipment including larger transport carts.
• Be able to stay on feet for extended periods and walk extended distances.
• Be able to work under stress to provide maximum customer-service levels.
• Demonstrates the ability to work autonomously while completing multiple responsibilities simultaneously.
• May have contact with needles, sharp instruments, or other puncture-causing items.
• Possible external and internal irritants such as cleaning agents, solutions, or gasses and may be exposed to infectious materials. 

Responsibilities

Behavioral Expectations

Conduct oneself in a cooperative, courteous, and professional manner, with consistent awareness of patient, visitor, and customer needs, as well as Memorial Health System (MHS) departmental needs, policies, procedures, and organizational standards.Demonstrate strong guest relations skills at all times.Actively participate as a team member in achieving MHS and departmental goals and objectives.Serve as a positive, cooperative representative of the department and Memorial Health System.

Essential Duties and Responsibilities

Responsibilities include, but are not limited to, the following:

• Perform scheduled and unscheduled physical inventory inspections and cycle counts.

• Receive, stock, and store inventory materials, supplies, and equipment.

• Pick and deliver re-supply inventory for par locations, scheduled orders, patient orders, and special orders within established timeframes.

• Complete required documentation related to receiving, stocking, distribution, and inventory control.

• Enter and maintain accurate inventory data in electronic systems to track inventory levels and equipment movement.

• Coordinate with internal and external vendors or departments to secure inventory items and arrange delivery as needed.

• Handle and transport floor-stock medications from Pharmacy to procedural areas in compliance with the Medication Handling, Security, and Access by Non-licensed Hospital Staff Policy and Procedure.

• Collect, decontaminate, and process durable medical equipment for circulation throughout the facility, including equipment that may contain medications, in accordance with applicable guidelines.

• Demonstrate knowledge of equipment use, function, and proper decontamination processes.

• Anticipate, identify, and respond appropriately to urgent situations, issues, or potential problems, taking timely action to achieve optimal outcomes and meet customer needs.

Communication, Education, and Participation

• Complete additional cross-training as assigned by the supervisor.

• Assist with the orientation, training, and cross-training of new and existing staff as directed.

• Attend and actively participate in educational sessions, informational meetings, operational committees, and work groups as assigned.

• Perform routine and non-routine assignments in a cooperative and constructive manner, with a focus on quality, accuracy, and timeliness.

Teamwork and Accountability

• Maintain responsibility for assigned duties while supporting overall team efforts and assisting coworkers as needed.

• Contribute to training and knowledge-sharing within the department.

Equipment, Environment, and Property Responsibility

• Maintain the condition of equipment, workspaces, and MHS property.

• Identify, report, and escalate equipment malfunctions or safety concerns.

• Protect MHS property and promptly report damage or loss.

• Maintain clean, organized, and safe work areas.

Performance Excellence Standards

Consistently demonstrate Memorial Health System’s Performance Excellence Standards:

• Safety – Prevent Harm: Prioritize safety in all actions and take responsibility for the safety of others.

• Courtesy – Serve Others: Treat all individuals with dignity and respect while projecting a professional image and positive attitude.

• Quality – Improve Outcomes: Continuously enhance knowledge, skills, and performance while collaborating to achieve superior results.

• Efficiency – Reduce Waste: Use time and resources effectively to minimize waste, defects, and delays.