About this role
Min
USD $16.77/Hr.Max
USD $25.99/Hr.Overview
The Clinic Assistant represents assigned affiliate and welcomes all patients and visitors. Responsible for accurate and orderly scheduling of patients and collection of patient data needed to perform service. Accountable for proper patient identification to ensure patient safety. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare’s Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department. Assist physicians and hospital staff by providing chart preparation and insurance prior authorization for procedures and medications. Coordinates the financial and clerical duties to meet the needs of our patients and hospital services.
Qualifications
Education:
High School Diploma or GED required
Experience:
Medical terminology, and previous medical scheduling experience highly desired
Other Knowledge/Skills/Abilities:
- Strong written and verbal communication Skills
- Outstanding customer service skills
- Basic understanding of ICD-10 diagnosis codes and CPT-4 coding
- Aptitude for detail and accuracy a must
- Awareness and understanding that they will experience the common working conditions, which include, but not limited to, being exposed to stressful situations due to the highly critical nature of this position, contact with patients under a wide variety of circumstances, subject to many interruptions, subject to irregular hours/locations, etc.
- Flexible and ready to handle change while maintaining and exceeding the standard customer service.
- Able to multitask.
Responsibilities
Other facts
About Memorial Health
Memorial Health is one of the leading healthcare organizations in Illinois—a responsibility we are proud to uphold. Founded in 1897 to meet the expanding needs of our communities, we have assembled an ever-growing team and vast resources.
Dedicated to unsurpassed excellence in care, education, and research, our community-based, not-for-profit corporation features a team of nearly 10,000 strong throughout eight state-of-the-art affiliates offering a broad array of vital services. Yet what matters equally is the size of our heart. Our ambitions. And our potential to do bigger and better things.
We’re achieving our goals by developing academic alliances with other respected institutions, including the BJC HealthCare Collaborative and the Southern Illinois University School of Medicine. By earning important credentials and accreditations. By making a real investment in employee development. And by building upon our reputation for excellence on the regional level, with the goal of realizing national prominence.
What you'll do
- The Clinic Assistant interacts with patients and healthcare staff, ensuring accurate scheduling and data collection for medical services. They also assist with insurance pre-authorizations and maintain communication with various departments.
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