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Veterinary Client Service Representative- Part Time, Days
part-time•Cincinnati
About this role
MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.
We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.
We are looking for: Client Service Representative- Part Time
Schedule: Monday, Tuesday, Friday 8a-5p
Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.
What you’ll do:
· Greet and check-in clients
· Answer telephones and transfer calls
· Escort clients and their pets to exam rooms
· Manage medical records, charts, reports and correspondence
· Discuss payment options and process payments
· Maintain a neat and clean lobby
Who you are:
· Ability to remain composed in stressful and emotional situations
· Excellent verbal and written communication skills
· Excellent client service skills and phone etiquette
· Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously
· Sense of urgency within a fast-paced environment
· Some flexibility with work hours and able to work additional hours when necessary
· Critical thinking skills and ability to anticipate needs inter & intra-departmentally
· General computer competency required including Microsoft Word and Excel
· Previous experience in veterinary setting (preferred)
Perks and Benefits include:
· 401k with Employer Match
· Shift Differentials
· Uniform Allowance
· Employee Assistance Program
What you'll do
- The Client Service Representative greets and checks in clients, answers telephones, and manages medical records. They also discuss payment options and maintain a clean lobby.
About MedVet
Veterinary Eye Institute (VEI) is the leading veterinarian owned and led network of stand-alone ophthalmology practices dedicated to making the world a visually clear and comfortable place for pets. VEI offers complete medical and surgical eye care for dogs, cats, horses, and many smaller exotic pets such as birds and rabbits.
Ready to join MedVet?
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Frequently Asked Questions
What does a Veterinary Client Service Representative- Part Time, Days do at MedVet?
As a Veterinary Client Service Representative- Part Time, Days at MedVet, you will: the Client Service Representative greets and checks in clients, answers telephones, and manages medical records. They also discuss payment options and maintain a clean lobby..
Is the Veterinary Client Service Representative- Part Time, Days position at MedVet remote?
The Veterinary Client Service Representative- Part Time, Days position at MedVet is based in Cincinnati, Ohio, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Veterinary Client Service Representative- Part Time, Days position at MedVet?
You can apply for the Veterinary Client Service Representative- Part Time, Days position at MedVetdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.