Patient Coordinator
full-time•Fayetteville
About this role
Overview
Responsibilities
Qualifications
Company Message
Are you looking to make a difference in healthcare? Look no further!
MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you.
Facility: Carolina Imaging of Fayetteville
Location: 3628 Cape Center Drive
Position Type: Full-Time
Work Schedule Details: M-F 8am-5:00pm, with occasional Saturdays
Responsibilities
In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients’ financial responsibility at time of service, and other front office/desk duties as necessary.
Qualifications
Education:
- High School Diploma or equivalent
Prior Experience:
- 0 - 2+ years of experience working in a customer support role or hospitality field
Special Qualifications:
- Strong customer service background and focus
- Professional written and verbal communication skills
- Working knowledge and ability to perform accurately and efficiently on computer
- Demonstrated ability to multi-task
- Ability to work in a fast-paced environment
Preferred Skills/Experience:
- Experience working in a physician practice or other type of medical services office
- Knowledge of medical terminology
- Prior patient collections experience in a medical setting
- Medical records experience
- Bachelor’s Degree
Company Message
About MedQuest Imaging
Founded in 1996, MedQuest is one of the most experienced outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify, diagnose, and monitor a range of health conditions. In addition to providing expert solutions that include mammography, MRI, CT, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize center operations, control costs, and deliver an unmatched patient experience.
Patients, referring physicians, and healthcare systems count on MedQuest, and we’re growing to meet the demand. A career with our team includes limited or no weekend work, competitive salaries and benefits, and hybrid/remote opportunities based on role. To learn more, visit www.MQImaging.com.
What you'll do
- The Patient Coordinator serves as the initial point of contact for patients and visitors, ensuring a welcoming environment. Responsibilities include checking patients in, scheduling appointments, and handling front office duties.
About MedQuest Associates LLC
Founded in 1996, MedQuest Imaging is one of the leading outpatient imaging providers in the United States. Through direct ownership and joint ventures, the company operates a mixed network of independent and hospital-affiliated radiology centers that perform diagnostic tests used to help identify and diagnose a range of health conditions. In addition to providing expert diagnostic solutions that include MRI, CT, mammography, ultrasound, and X-ray, MedQuest uses proprietary systems and processes to optimize operations, control costs, and deliver an unmatched patient experience.
Patients, referring physicians, and hospital systems count on MedQuest. To learn more, visit www.MQImaging.com.
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Frequently Asked Questions
What does a Patient Coordinator do at MedQuest Associates LLC?
As a Patient Coordinator at MedQuest Associates LLC, you will: the Patient Coordinator serves as the initial point of contact for patients and visitors, ensuring a welcoming environment. Responsibilities include checking patients in, scheduling appointments, and handling front office duties..
Is the Patient Coordinator position at MedQuest Associates LLC remote?
The Patient Coordinator position at MedQuest Associates LLC is based in Fayetteville, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Patient Coordinator position at MedQuest Associates LLC?
You can apply for the Patient Coordinator position at MedQuest Associates LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.