About this role
Company Description
Based in Melbourne Australia, MedHealth are currently seeking someone with a high level of initiative, an outgoing personality, and a professional can-do attitude to join our team.
The Security Officer will support the organisation's efforts to maintain a secure IT environment by assisting in monitoring, investigating, and addressing Cyber Security-related issues. Reporting to the Security Operations Technical Lead, this role involves handling day-to-day security operations including investigating security alerts, troubleshooting ticket related to security platforms and acting as first point of contact for MedHealth staff to provide support related to Cyber Security.
Job Description
- Monitor security alerts, review and triage security tickets, and escalate issues as necessary.
- Assist in investigating and resolving security incidents in collaboration with the IT and service desk teams.
- Provide support across a variety of security products including email security, end point, web filtering.
- Act as a point of contact for security-related inquiries from staff and other departments.
- Contribute to maintaining and updating documentation for security policies, procedures, and guidelines.
- Assisting with both scheduled and unscheduled security assurance activities to test the effectiveness of security controls (e.g. Internal audits, security control testing, incident response exercises).
Qualifications
- Appropriate degree and/or industry qualifications and certifications.
- A foundational understanding of cybersecurity principles, tools, and best practices.
- Strong problem-solving and analytical skills with attention to detail.
- Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
- Ability to prioritise tasks and work collaboratively in a team environment.
- Basic knowledge of security platforms, firewalls, antivirus software, or other security systems is an advantage.
- Suitable experience including at least 1 years in an IT or cybersecurity role is a plus but not required.
Additional Information
You are welcome here.
Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Other facts
About MedHealth
Ability Action Australia is an approved provider of NDIS registered therapeutic, positive behaviour and employment supports across Australia. Our dedicated team of clinicians provide a broad range of fast and tailored assessment and therapy services to improve people’s capabilities and support them achieving their goals.
Our purpose is to provide ease of access, reliable health and wellbeing services that enable NDIS participants to get more out of life today.
Ability Action Australia is part of MedHealth. MedHealth supports thousands of people every year to achieve better life and health outcomes through a unique combination of strengths, capabilities and resources which span employment, medical opinion, advisory, rehabilitation and return to work services. Delivering localised expertise in more than 300 locations across Australia, we are wherever our customer need us most, when they need us.
What you'll do
- The Security Officer will monitor security alerts, triage security tickets, and assist in investigating security incidents. They will also act as a point of contact for security-related inquiries and contribute to maintaining security documentation.
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