Revenue Operations Manager
full-time•New York
About this role
The Opportunity
Since 2005, MDCalc has been an essential part of the clinician’s workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference – at the point-of-care – for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions.
As MDCalc continues to grow, we’re adding a Revenue Operations Manager to strengthen and scale the operational backbone across our commercial team. This role is a great fit for someone who can bring structure to complexity, improve cross-functional execution, and help build a business with unmatched reach to HCPs.
The Role
The Revenue Operations Manager at MDCalc is responsible for scaling cross-functional operational rigor across Sales, Client Success, Ad Operations, and Finance. This role ensures that efficient and strategic compliance is maintained through repeatable processes across all functions, improving visibility into campaign performance while protecting the integrity of our clinical mission.
This role is highly cross-functional, acting as a connective layer between leadership, systems, and execution teams.
The responsibilities of this individual include the following, but are not limited to:
Own and optimize end-to-end revenue operations workflows across the full deal lifecycle (pre-sale through post-sale and billing readiness)
Develop, maintain, and continuously improve standard operating procedures pertaining to the RFP lifecycle
Lead forecasting, pacing, and revenue reporting in close partnership with Finance, ensuring accurate visibility and clear inputs
Identify operational gaps and bottlenecks, then design and implement scalable solutions that improve efficiency and execution
Provide leadership with strategic analysis, business insights, and decision support to drive planning and prioritization
Your Background
7+ years experience in Revenue/Sales Operations, or a related function
3+ Experience in healthcare, pharma, or regulated advertising environments
Experience supporting Sales and Ad Operations and/or Campaign Operations teams
Strong systems and process mindset with hands-on experience across CRM (HubSpot or similar), OMS, ad servers and reporting/analytics tools (Metabase or similar)
Proven ability to scale processes in a fast-paced, growing organization
Excellent communication skills with strong stakeholder management and cross-functional influence
What MDCalc offers:
Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference used by 65% of physicians worldwide.
Medical, Dental, & Vision coverage, with option to extend to your dependents
Company-sponsored short-term insurance
Fully-paid 8 week parental leave, after 6 months of employment
Company-sponsored 401k, after 3 months of employment
Unlimited vacation for salaried roles - we trust you to take the time you need
Tri-annual company offsites to connect, reflect, and plan together (most recently in Asheville and Mexico City)
Work from home monthly stipend
Hybrid work environment with a great team office in Greenwich Village, NYC
A culture of fun and motivated team members who believe in a greater mission here at MDCalc
What you'll do
- The Revenue Operations Manager is responsible for scaling operational rigor across Sales, Client Success, Ad Operations, and Finance. This includes optimizing workflows, developing standard operating procedures, and providing strategic analysis to leadership.
About MDCalc
MDCalc is entering its 20th year. What began as a project born of necessity–to ease cognitive overload in real-time medicine–has become one of the most widely used and trusted Clinical Decision Support platforms in the world.
Today, more than 80% of U.S. clinicians, and millions globally, use MDCalc to guide better care decisions at the bedside. With nearly 900 rigorously vetted evidence-based guidelines, scoring systems, medical calculators, and risk assessments across 50+ specialty areas, MDCalc is built to meet the demands of real-world care, elevating and reinforcing clinical judgment.
As we enter our third decade, our goal remains simple: to bring clarity to clinical complexity.
Every tool is designed to reinforce–not replace–clinical judgment. Every update reflects our core values: safety, simplicity, and trust.
As medicine grows more complex, our mission is more important than ever. We’re proud to support clinicians—every shift, every decision, every patient.
MDCalc was founded in 2005 by physician leaders Graham Walker, MD, and Joseph Habboushe, MD, who continue to oversee a growing team of physician experts responsible for creating and curating MDCalc’s award-winning clinical tools—used in the support of over one billion patient encounters to date.
To learn more or to access MDCalc, visit mdcalc.com/about-us
#TeamMDCalc
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Frequently Asked Questions
What does a Revenue Operations Manager do at MDCalc?
As a Revenue Operations Manager at MDCalc, you will: the Revenue Operations Manager is responsible for scaling operational rigor across Sales, Client Success, Ad Operations, and Finance. This includes optimizing workflows, developing standard operating procedures, and providing strategic analysis to leadership..
Is the Revenue Operations Manager position at MDCalc remote?
The Revenue Operations Manager position at MDCalc is based in New York, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Revenue Operations Manager position at MDCalc?
You can apply for the Revenue Operations Manager position at MDCalcdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.