Ad Operations Manager
full-time•New York
About this role
The Opportunity
Since 2005, MDCalc has been an essential part of the clinician’s workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference – at the point-of-care – for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions.
To continue to further accelerate this growth, we are expanding the Sales & Ad Operations team with an Ad Operations Manager. This individual will drive campaign performance and deliverability for HCP-focused campaigns. This is an exceptional opportunity to apply strategic thinking and core ad operations expertise in a hands-on role, while helping to build and scale a business with unparalleled reach to HCPs.
The Role
The Ad Operations Manager is a hands-on individual contributor responsible for executing and delivering HCP advertising campaigns. This role is responsible for post-sale campaign setup, which includes QA, pacing, optimization, and delivery in alignment with MDCalc’s clinical credibility and client KPIs.
The responsibilities of this individual include the following, but are not limited to:
Own end-to-end campaign execution from Client Success handoff through successful delivery and completion
Build and launch campaigns in the ad server, including targeting, audience segmentation, QA, pacing, optimization, and troubleshooting
Monitor campaign performance and delivery daily, flagging risks early and implementing corrective actions to protect quality and revenue
Partner closely with Client Success on campaign strategy, mid-flight adjustments, and client-facing performance needs to track towards KPIs and prevent under-delivery or overspend
Maintain accurate documentation, reporting notes, and ticketing hygiene to ensure clear operational visibility and accountability
Surface optimization opportunities and delivery insights to support incremental performance improvements and upsell opportunities
Your Background
3+ years experience in Ad Operations, Campaign Operations, or digital campaign execution roles
Experience in healthcare, pharma, or other regulated advertising environments
Familiarity working with HCP targeting, target list matching, and audience models
Strong working knowledge of ad trafficking, targeting strategies, pacing, and campaign QA best practices
Exceptional attention to detail with a strong sense of ownership, accountability, and problem-solving ability
Comfortable operating independently in a fast-paced environment with shifting priorities
Clear communicator with strong cross-functional collaboration skills
What MDCalc offers:
Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference used by 65% of physicians worldwide.
Medical, Dental, & Vision coverage, with option to extend to your dependents
Company-sponsored short-term insurance
Fully-paid 8 week parental leave, after 6 months of employment
Company-sponsored 401k, after 3 months of employment
Unlimited vacation for salaried roles - we trust you to take the time you need
Tri-annual company offsites to connect, reflect, and plan together (most recently in Asheville and Mexico City)
Work from home monthly stipend
Hybrid work environment with a great team office in Greenwich Village, NYC
A culture of fun and motivated team members who believe in a greater mission here at MDCalc
What you'll do
- The Ad Operations Manager is responsible for executing and delivering HCP advertising campaigns, including post-sale campaign setup and monitoring performance. This role involves collaborating with Client Success to ensure campaigns meet client KPIs and maintaining operational documentation.
About MDCalc
MDCalc is entering its 20th year. What began as a project born of necessity–to ease cognitive overload in real-time medicine–has become one of the most widely used and trusted Clinical Decision Support platforms in the world.
Today, more than 80% of U.S. clinicians, and millions globally, use MDCalc to guide better care decisions at the bedside. With nearly 900 rigorously vetted evidence-based guidelines, scoring systems, medical calculators, and risk assessments across 50+ specialty areas, MDCalc is built to meet the demands of real-world care, elevating and reinforcing clinical judgment.
As we enter our third decade, our goal remains simple: to bring clarity to clinical complexity.
Every tool is designed to reinforce–not replace–clinical judgment. Every update reflects our core values: safety, simplicity, and trust.
As medicine grows more complex, our mission is more important than ever. We’re proud to support clinicians—every shift, every decision, every patient.
MDCalc was founded in 2005 by physician leaders Graham Walker, MD, and Joseph Habboushe, MD, who continue to oversee a growing team of physician experts responsible for creating and curating MDCalc’s award-winning clinical tools—used in the support of over one billion patient encounters to date.
To learn more or to access MDCalc, visit mdcalc.com/about-us
#TeamMDCalc
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Frequently Asked Questions
What does a Ad Operations Manager do at MDCalc?
As a Ad Operations Manager at MDCalc, you will: the Ad Operations Manager is responsible for executing and delivering HCP advertising campaigns, including post-sale campaign setup and monitoring performance. This role involves collaborating with Client Success to ensure campaigns meet client KPIs and maintaining operational documentation..
Is the Ad Operations Manager position at MDCalc remote?
The Ad Operations Manager position at MDCalc is based in New York, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Ad Operations Manager position at MDCalc?
You can apply for the Ad Operations Manager position at MDCalcdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.