About this role
Job DetailsJob Location: Columbus, GA - 7565 Chattsworth Road - Midland, GA 31820Position Type: Full TimeCAP (Customer Alliance Program) Specialist
The CAP Specialist manages all CAP logistical operations and communications and leads the implementation team at new accounts.
Key Responsibilities:
Independently manages time and schedule between all in-scope branches and accounts
Maintains all CAP logistics operations such as:
Cart, shelf & bin inventory
CAP Process improvement plans at existing accounts
Provides CAP application and product knowledge to successfully market CAP business to Customer
Maintains constant communication with Account Managers (status of the account, projects, problems)
Communicates through various channels (in person, written, e-mail, telephone with the customer and internal departments (sales, inside sales, warehouse, purchasing, etc.) in a professional and courteous manner.
Inventory analysis and review on-site at CAP Customer locations when necessary
Plans the physical set-up of new CAP accounts
Responsible for managing and executing the initial reorganization project including:
The physical movement of inventory
Shelf set-up
Data collection
Part number cross reference research
Creation of labels
The labeling of bins and shelves
Understand and abide by Customer’s Safety Rules and Procedures at various locations
Interfaces with the Coordinators to cover vacation and sick time, which will require travel to other branch accounts and possible overnight stays.
Pursues new business opportunities by monitoring items supplied by competitors and determining the ability to convert items to Mc-Mc products. Other business getting activities such as repair, tools, circuit boards.
Maintains delivery vehicle and coordinates necessary repairs and maintenance.
Assists in creating, implementing and revising work procedures and instructions.
Delivers quality effort to CAP program
Knowledge/Skills/Abilities:
High School diploma required; Bachelor’s degree preferred or demonstrated progression toward degree completion.
Strong knowledge of inventory management systems, preferably Nexiant.
Extensive Knowledge of electrical distribution industry and associated product lines
Knowledge of order processing and purchasing processes.
Working knowledge of MS Office products including Excel and Word.
Must possess excellent communication, customer service, problem-solving and time management skills and have the ability to work independently.
Must possess valid Drivers license with a good driving record.
This position’s office environment varies based on the day, between a normal office, warehouse and/or factory environment.
EEO/AA/M/F/Vet/Disability Employer
The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.
Qualifications
About MCNAUGHTON-MCKAY ELECTRIC CO
McNaughton-McKay is exceeding customer expectations during every interaction and transaction. For over 100 years, McNaughton-McKay has been at the heart of industrial automation distribution, and we power industrial solutions in a way that no other electrical distribution company can.
Whether it’s a variable frequency drives, lighting, solar, industrial automation applications or vision systems, McNaughton-McKay has the experience to provide the right products at competitive prices. Our solutions and services enable our customers to design groundbreaking machines and systems that are deployed across multiple industries and can be continually measured and optimized for peak performance and growth. By providing complete solutions that combine quality products and on-time delivery, we help businesses improve their plant-floor to top floor communications, strengthen their brand and ultimately achieve greater business success.
McNaughton-McKay’s business is focused on the opportunities in key growth markets such as industrial automation, solar energy and construction.
Industrial Automation
McNaughton-McKay’s industrial automation solutions lead the electrical distribution industry, improving customers’ quality, productivity and profitability.
Solar Energy
McNaughton-McKay’s solar energy solutions help convert sunlight into electricity reducing customer’s utility costs and helping to create a cleaner environment.
Construction
McNaughton-McKay delivers the most innovative solutions that help customers save time and money on construction projects staying on-time and on budget.