About this role
Welcomes patients and visitors in a courteous and professional manner and verifies patient contact and insurance information on file
Arranges appointments and registers patients, ensuring that all demographic information is current
Answers non-medical questions and gives routine non-medical instructions.
Answers and screens telephone calls and takes messages
Collects, verifies, and enters into the billing system all insurance and third-party resources for payment
Verify accuracy of billing data and resolve any discrepancies
May coordinate insurance verification and perform precertification with insurance companies
May prepare charge tickets and receive co-payments for office visit
Monthly completion of Eagle training
- Other duties as assigned.
· High school diploma or the equivalent
· Previous experience or education in a health-related field helpful
· Ability to work will all ages
· Basic office skills such as typing and filing
· Good organizational skills
Other facts
About McLaren Health Care
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 28,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
What you'll do
- The receptionist welcomes patients and visitors, verifies their information, and arranges appointments. They also handle billing data and answer non-medical questions.
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