About this role
Position Summary:
This position is designated as a float position, travel to or between clinics is required. Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
Essential Functions and Responsibilities:
- Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
- Responds promptly, professionally and courteously to all customers’ needs.
- Cooperates and communicates effectively with all McLaren Health Care team members.
Keywords: Receptionist, secretary, office, clerical, front desk
Qualifications
Minimum:
- High School Diploma or GED
- Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
- Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
- For positions designated as float positions, travel to or between clinics is required
Preferred:
- Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
- Certification in medical billing, coding, or equivalent job specific certification
- Working knowledge of CPT, HCPCS, and ICD-10
- One-year experience in Revenue Cycle
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Other facts
About McLaren Health Care
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 28,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
What you'll do
- The Patient Access Representative I is responsible for completing tasks associated with specific assignments, including registration, financial clearance, and insurance verification. They must perform these tasks accurately and in a timely manner while responding to customer needs professionally.
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