About this role
Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Assists with clerical duties to maintain efficient operations.
Essential Functions and Responsibilities:
- Performs to service excellence standards:
- Responds promptly, professionally and courteously to all customers’ needs.
- Cooperates and communicates effectively with all patients, families and staff.
- Contributes to continuous quality improvement efforts.
- Prepares examining rooms including turning on computer terminals and stocks room with supplies.
- Organizes forms for physicals, etc.
- Works collaboratively with provider to assists in providing care to patients:
- Collect patient’s history.
- Prepares patient and necessary equipment/supplies for visit.
- Documents all interventions, patient/family responses, medication dispensed or prescribed, vital signs, etc. in-patient chart and/or computer system.
- Administers EKGs, PFTs, immunizations, medicines, draws blood, etc. as directed.
- Obtains approval for and phones in prescriptions as directed.
- Completes lab slips and referral forms as directed.
- Assists with routine procedures for gynecological exams, physicals, and office visits, etc.
- With focus on customer service, takes telephone messages from patients, returns messages, and provides information to others as requested/directed.
- Functions collaboratively with all staff to ensure continuity of care.
- May schedule patient appointments as directed.
- Assists and escorts patients as needed to exam rooms and onto/off from exam tables.
- As needed, provides for the age specific needs of the population served according to departmental standards, as evidenced by observation, documentation, and feedback.
- Performs various clerical duties such as photocopying forms, reports, and patient information; typing letters, forms, and labels, etc.
- Organizes time and prioritizes effectively.
- Maintains strict confidentiality related to patient information.
- Regular and punctual attendance.
- Adheres to infection control/safety guidelines and maintains accreditation standards.
- Performs other related duties as assigned.
Required:
- High school diploma or equivalent and six months experience as a medical assistant.
OR
- High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program.
Preferred:
- Certified Medical Assistant.
- BLS Certification. May be required at management discretion.
- Electronic medical record experience.
- One-year experience working in medical office with multiple providers.
- Previous experience working in a medical office of the same specialty.
Other facts
About McLaren Health Care
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 28,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
What you'll do
- The Medical Assistant will provide patient care by performing medical procedures and assisting with examinations and treatments. They will also handle clerical duties to ensure efficient operations.
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