About this role
- Authorize drug refills and provide prescription information to pharmacies
- Assist nurses and medical assistants to ensure quality care and measures are provided to patients
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms, PA’s, and denial appeals
- Receive and route messages or documents, such as laboratory results, to appropriate staff or patients
- Explain medications, diets, or providers' instructions to patients
- Compile and record medical charts, reports, or correspondence
- Transmit correspondence or medical records by mail, e-mail, or fax
- Performing day-to-day administrative tasks such as scanning, scheduling, placing orders per the providers request, maintaining information files and processing paperwork, such as, sports physicals, health appraisals, FMLA, and disability forms
- Entering, and maintaining information in written or electronic form related to patient care
- Patient and bucket follow-up
- Monthly completion of Eagle training
- Other duties as assigned
- High School Diploma or GED
- Minimum of two (2) yeas of medical office/hospital setting experience
- Medical Assistant Certification, preferred
- Self-starter with excellent interpersonal communication and problem-solving skills
Other facts
About McLaren Health Care
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 28,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
As part of its Graduate Medical Education (GME) program, McLaren maintains academic affiliations with medical schools at Wayne State University, Michigan State University and Central Medical University. McLaren’s seven (7) GME campuses offer 27 residencies and eight (8) fellowship programs that train over 650 future physicians annually. All GME programs at McLaren are overseen and managed centrally by the Department of Academic Affairs.
What you'll do
- The Clinical Patient Liaison is responsible for authorizing drug refills, assisting medical staff, and ensuring quality care for patients. Additional duties include operating office equipment, interviewing patients, and managing medical records.
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