PAS Pre-Encounter Rep I

Job DetailsJob Location: Watford City, ND 58854Position Type: Full TimeEducation Level: High SchoolClinic Pre-Encounter Representative  Position Description:   The Clinic Pre-encounter Representative performs outpatient and inpatient scheduling, pre-registration, registration, and insurance verification functions as well as obtains prior treatment authorizations and provides financial counseling assistance as needed.  This role ensures that patients meet financial requirements and provides financial guidance and assists patients and community members in navigating the Marketplace.  Provides excellent patient focused customer service. Communicates effectively to service delivery areas to maximize patient flow and customer service.  Supervisory Responsibilities:  None Duties/Responsibilities: Scheduling Pre-registration Registration Insurance verification Pre-encounter collections Prior authorization Financial counseling Guest Services Certified Application Counselor certification As a condition of employment, completes all assigned training and skills competency. Other duties as assigned. Nothing in this job description restricts MH ability to assign, reassign or eliminate duties and responsibilities of this job at any time. MH does not restrict the tasks that may be assigned. Critical features of this job have been described; those features may be changed at any time due to reasonable accommodation or other reasons deemed appropriate by MH. Physical Requirements: Physically demanding, high-stress environment Sitting for extensive periods of time Ability to lift, move, push or pull a minimum of 15 pounds.  Required Skills/Abilities  Must be a supportive team member, contribute to and be an example of teamwork. Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public. Excellent customer service skills.   Able to communicate effectively in English, both verbally and in writing. Additional languages are preferred. Basic computer skills, including ability to navigate electronic medical record systems. Subject to frequent interruptions. Knowledge of medical terminology Detail oriented May work beyond normal working hours and on weekends holidays when necessary. Must be able to pass a background check and drug screening.     QualificationsEducation/Experience: High School diploma or equivalent. One to three (1-3) years' experience in healthcare scheduling, authorization, customer service or financial counseling. Knowledge of medical terminology Basic computer knowledge, data entry and/or word processing. Licenses/Certifications: Certified Application Counselor certification to be obtained within six months of employment and retained throughout employment in this role. NON-DESCRIMINATION STATEMENT It is the policy of McKenzie Health not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.