About this role
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Hiring Unit:
Athletics & Recreation
Position Summary:
Under the direction of the immediate supervisor, the Client Experience - Office Assistant will be expected to provide general assistance and customer service support in the Client Experience office. Responsibilities will include information distribution, membership sales and general customer service inquiries.
Duties
Greet and welcome customers
Respond to client calls and emails
Provide general information regarding Athletics and Recreations programs and policies
Provide membership sales service
Possible weekends shifts may be required depending on the schedule.
Other Qualifying Skills and/or Abilities
Ability to learn new software
Customer service oriented
Bilingual (French and English) considered a strong asset
Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.
Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.
For a definition of our language proficiency levels, please click here.
Minimum Education and Experience:
Hourly Salary:
Estimated Number of Work Hours per Week:
Position Start Date:
Position End Date:
Deadline to Apply:
This position is covered by the AMUSE collective agreement.
McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].
Other facts
About McGill University
The mission of the Faculty of Dental Medicine and Oral Health Sciences of McGill University is to advance transformative education, science-based intervention and lifelong learning grounded in high calibre research and exceptional clinical training. Our programs foster access to integrated care, community service and engagement. We bridge fundamental, applied and translational research to dental practice using creative knowledge transfer. Through strong community partnerships as well as national and international collaboration, our faculty promotes sustainable growth, connectivity and innovation.
The Faculty of Dental Medicine and Oral Health Sciences envisions a world rooted in conscientious caring for life, and a healthy and supportive environment for all. We strive for distinction in research, innovation and education for oral health and well-being.
What you'll do
- The Client Experience - Office Assistant will provide general assistance and customer service support in the Client Experience office. Responsibilities include greeting customers, responding to inquiries, and handling membership sales.
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