Operations Technology Pro (OTP Pro)

Part-Time | Hourly | Flexible Schedule

Think McDonald’s is just food? Think again.

Think enterprise-level technology, real IT experience, and hands-on exposure to systems powered by companies like Google.

We’re looking for a tech-curious problem solver to help keep the technology in our restaurants running at peak performance. This role is perfect for someone who loves figuring out how things work and wants to learn, grow, and build real-world technical skills — we’ll train you.

What You’ll Work With

·      Enterprise POS systems

·      Digital menu boards & self-order kiosks

·      Networking & connectivity equipment

·      Google-based platforms and cloud-enabled tools

·      Restaurant hardware & operating systems

You won’t just watch — you’ll touch it, troubleshoot it, upgrade it, and improve it.

What You’ll Do

·      Perform preventative maintenance and manage tech life cycles

·      Support hardware refreshes, installs, and OS upgrades

·      Troubleshoot hardware, software, and network issues on-site and by phone

·      Support new technology rollouts and initiatives

·      Help managers and crew confidently use restaurant technology

This Role Is Great For Someone Who…

·      Is tech-inclined and enjoys hands-on work

·      Is studying (or studied) IT, electronics, networking, or a technical trade

·      Wants real-world experience with flexible, part-time hours

·      Is interested in long-term growth within a company

·      Has McDonald’s experience (a plus, not required)

What You Bring

·      Strong attention to detail and time management

·      Willingness to learn new systems and technology

·      Clear communication skills

·      Flexible availability (early mornings, evenings, occasional weekends)

·      Ability to travel between locations in Middleton & Waunakee, WI (greater Madison area)

·      Ability to lift up to 50 lbs

·      Must be 18+

PERKS & BENEFITS:

✔ Competitive pay

✔ Tuition assistance and career development opportunities

✔ Earned wage access thru ZayZoon

✔ Paid time off accrual – because work-life balance matters

✔ Industry-leading training and growth within McDonald’s

✔ Free meal while working

✔ Community engagement opportunities

✔ A family-oriented culture where your leadership makes a difference

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.