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Customer Care - Royston
full-timeNorth Hertfordshire

Summary

Location

North Hertfordshire

Type

full-time

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About this role

To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons, Evenings & Overnights . Please only apply if you are able to meet these requirements.

McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...........

Other facts

Tech stack
Customer Service,Communication,Teamwork,Attentive Listening,Verbal Communication,Cleanliness,Problem Solving,Event Organization,Positive Attitude,Energy,Friendliness,Inclusivity,Integrity,Respect,Community,Family

About McDonald's

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald’s restaurants worldwide are owned and operated by independent local business men and women.

McDonald's & our franchisees employ 1.9 million people worldwide.

We serve the world some of its favorite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.

To learn more about the company, please visit www.aboutmcdonalds.com.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Restaurants

What you'll do

  • As a Customer Care Assistant, you will be the face of the restaurant, dealing with customers and ensuring a welcoming atmosphere. Responsibilities include maintaining cleanliness, addressing customer needs, and communicating customer satisfaction to management.

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Frequently Asked Questions

What does a Customer Care - Royston do at McDonald's?

As a Customer Care - Royston at McDonald's, you will: as a Customer Care Assistant, you will be the face of the restaurant, dealing with customers and ensuring a welcoming atmosphere. Responsibilities include maintaining cleanliness, addressing customer needs, and communicating customer satisfaction to management..

Why join McDonald's as a Customer Care - Royston?

McDonald's is a leading Restaurants company.

Is the Customer Care - Royston position at McDonald's remote?

The Customer Care - Royston position at McDonald's is based in North Hertfordshire, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Customer Care - Royston position at McDonald's?

You can apply for the Customer Care - Royston position at McDonald's directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about McDonald's on their website.