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Cardiff Excelsior Road Full Time Customer Care
full-timeCardiff

Summary

Location

Cardiff

Type

full-time

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About this role

This job requires you working full time hours 30 plus

Must be available between the these hours - Full Time - 07:00 till 23:00pm


McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of your restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in our fast moving, high energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Other facts

Tech stack
Customer Service,Communication,Cleanliness,Event Organization,Positive Attitude,Teamwork,Problem Solving,Inclusivity

About McDonald's

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald’s restaurants worldwide are owned and operated by independent local business men and women.

McDonald's & our franchisees employ 1.9 million people worldwide.

We serve the world some of its favorite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.

To learn more about the company, please visit www.aboutmcdonalds.com.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Restaurants

What you'll do

  • As a Customer Care Assistant, you will be the face of the restaurant, dealing with customers and ensuring a welcoming atmosphere. Responsibilities include maintaining cleanliness, addressing customer needs, and fostering positive communication.

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Frequently Asked Questions

What does a Cardiff Excelsior Road Full Time Customer Care do at McDonald's?

As a Cardiff Excelsior Road Full Time Customer Care at McDonald's, you will: as a Customer Care Assistant, you will be the face of the restaurant, dealing with customers and ensuring a welcoming atmosphere. Responsibilities include maintaining cleanliness, addressing customer needs, and fostering positive communication..

Why join McDonald's as a Cardiff Excelsior Road Full Time Customer Care?

McDonald's is a leading Restaurants company.

Is the Cardiff Excelsior Road Full Time Customer Care position at McDonald's remote?

The Cardiff Excelsior Road Full Time Customer Care position at McDonald's is based in Cardiff, Wales, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Cardiff Excelsior Road Full Time Customer Care position at McDonald's?

You can apply for the Cardiff Excelsior Road Full Time Customer Care position at McDonald's directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about McDonald's on their website.