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Front Desk Lead-Sports Center| Porters Neck Country Club
full-time•Wilmington•$0k - $0k
About this role
Overview
Porters Neck Country Club is seeking a Front Desk Lead at the Sports Center to join our team. Some of the responsibilities will be handling member check-ins, managing inquiries, overseeing all charges & refunds, and ensuring that the front desk is functioning well and that all phases of service and their execution are optimal.
Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.
Porters Neck Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at www.portersneckcountryclub.com. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.
Responsibilities
Responsibilities
• Create and maintain the front desk schedule.
• Oversee all charges and refunds.
• Maintain group exercise attendance sheets and keep Group Fitness room organized.
• Answer phone calls, transfer as needed, and take messages when appropriate
• Make and cancel reservations for Bocce Ball, Tennis Courts, and Pickleball Courts via the website.
• Monthly totals for gym, classes, personal training.
• Assist with maintenance projects.
• Conduct daily walkthrough of all areas.
• Complete a deep clean of equipment once per week or as requested.• Perform daily equipment checks and basic maintenance.
• Vacuum and mop the gym daily.
• Ensure indoor bathrooms are tidy, check paper products, and restock as needed.
• Manage coffee bar.
• Empty trash daily.
• Hanlde continuous loads of gym and bath towels: wash, dry and fold.
• Wipe down all furniture for Tennis & Pickleball in the mornings.
• Completes other assignments requested by Management.
Qualifications
Qualifications
Education and/or Experience
• Minimum High School diploma or GED equivalent; some college preferred.
• Previous customer service retailing experience.
Job Knowledge, Core Competencies and Expectations
• Able to operate a point-of-sale (POS) system.
• Outstanding customer service skills.
• Knowledge of and ability to perform required role in emergency situations.
Physical Demands and Work Environment
• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Frequent repetitive motions.
• Continuous standing and walking.
Salary Range
USD $15.00 - USD $18.00 /Hr.What you'll do
- The Front Desk Lead will manage member check-ins, inquiries, and oversee charges and refunds. They will also ensure the front desk operates smoothly and maintain the organization of the fitness area.
About McConnell Golf
McConnell Golf owns and manages a portfolio of championship golf courses throughout the Carolinas, Tennessee and Virginia. Anchored by tracks from legendary architects such as Donald Ross, Pete Dye, Arnold Palmer and Tom Fazio the properties boast unmatched family sport amenities and stunning event spaces.
McConnell Golf, founded in 2003, is currently the largest owner of private clubs in the region with a stable of premier private clubs, including:
• Raleigh Country Club in Raleigh, NC
• The Country Club at Wakefield Plantation in Raleigh, NC
• Treyburn Country Club in Durham, NC
• Providence Country Club in Charlotte, NC
• Old North State Club in New London, NC
• Sedgefield Country Club in Greensboro, NC
• The Cardinal by Pete Dye in Greensboro, NC
• The Country Club of Asheville in Asheville, NC
• Brook Valley Country Club in Greenville, NC
• Porters Neck Country Club in Wilmington, NC
• The Reserve Golf Club in Pawleys Island, SC
• Musgrove Mill Golf Club in Clinton, SC
• Holston Hills Country Club in Knoxville, TN
• The Water's Edge Country Club in Penhook, VA
• Pete Dye River Course of Virginia Tech in Radford, VA
• Wilson Country Club in Wilson, NC
• Cobblestone Golf Club in Blythewood, SC
Members enjoy reciprocal access to each property and membership offerings range from Full Golf to Sport, Resident to National, and Family to Corporate. At all locations, and for each and every member, our “Pure Golf for the True Golfer” motto transcends agronomy, sport and service disciplines – it is a principle that we live every day.
In 2016, Old North State Realty joined the McConnell Golf offering and is proud to extend real estate services for the luxurious Uwharrie Point community on Badin Lake near one of North Carolina's top-ranked golf courses, Old North State Club. Most recently McConnell Golf signed a 10-year lease with Raleigh Golf Association (RGA) to manage its 27-hole public facility.
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Frequently Asked Questions
What does McConnell Golf pay for a Front Desk Lead-Sports Center| Porters Neck Country Club?
McConnell Golf offers a competitive compensation package for the Front Desk Lead-Sports Center| Porters Neck Country Club role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Front Desk Lead-Sports Center| Porters Neck Country Club do at McConnell Golf?
As a Front Desk Lead-Sports Center| Porters Neck Country Club at McConnell Golf, you will: the Front Desk Lead will manage member check-ins, inquiries, and oversee charges and refunds. They will also ensure the front desk operates smoothly and maintain the organization of the fitness area..
Is the Front Desk Lead-Sports Center| Porters Neck Country Club position at McConnell Golf remote?
The Front Desk Lead-Sports Center| Porters Neck Country Club position at McConnell Golf is based in Wilmington, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Lead-Sports Center| Porters Neck Country Club position at McConnell Golf?
You can apply for the Front Desk Lead-Sports Center| Porters Neck Country Club position at McConnell Golfdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.