Food & Beverage Server | COUNTRY CLUB OF ASHEVILLE

Overview

Country Club of Asheville is seeking Servers to join our team and provide a la carte and banquet service to club members and guests.  The Food and Beverage team operates a 60 seat dining room, mutliple meeting and event speaces, an on course turn house, seasonal pool and beverage cart operation, along with a strong social calendar.

Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.

Country Club of Asheville is a McConnell Golf Property. To learn more about the club, please visit our website at ccofasheville.com. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.

Responsibilities

Responsibilities:

• Sets up side station and performs assigned side (prep) work.

• Provides immediate attention to all members and guests upon seating.

• Makes sure that children are in the appropriate type of seat and are safe and secure.

• Understand and able to communicate menu items.

• Ensure that the correct account numbers and names are given for billing.

• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.

• Places orders with kitchen; informs cooks about any special cooking instructions.

• Assembles food on tray; procures items from each station as necessary.

• Serves meals by courses in front of each person.

• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.

• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.

• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.

• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.

• Presents the bill.

• Handles all member charge and credit card charges as prescribed by standard operating procedures.

• Keeps dining room and bus station areas clean.

• Clears, cleans and resets tables that have been vacated.

• Advises supervisor of any complaints as soon as they occur.

• Performs clean-up and closing duties as assigned by manager.

• Attends pre-meal meetings as requested by the Dining Room Manager or other Food and Beverage Manager.

• Turns in signed tip declaration form as appropriate.

• Thanks members and guests; invites them to return.

• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.

• Performs other appropriate duties assigned by Dining Room Manager or other Food and Beverage Manager.

Qualifications

Education and/or Experience

• Grade 12 education.

• Two years of comparable wait service experience preferred.

• The ability to read, write and execute basic math skills.

Job Knowledge, Core Competencies and Expectations

• Greet and acknowledge members and guests.

• Is knowledgeable about the menu, buffet and wine list.

• Ability to time the service of each course.

• Learns members’ names and their special preferences.

• Knowledge of wines and spirits.

• Knowledge of and ability to perform required role during emergency situations.

Licenses and Special Requirements

• Food safety certification.

• Of legal age to serve alcoholic beverages.

• Alcoholic beverage certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

• Push, pull or lift up to 50 pounds.

• Continuous repetitive motions.

• Work in hot, humid and noisy environment.