Dining Room Supervisor | Sedgefield Country Club

Overview

“___________ Country Club is seeking an Dining Room Supervisor to join our team. The Dining Room Supervisor will assure a high standard of appearance, hospitality and service in personnel and cleanliness of dining room. Ensures timeliness of food service. Supervise and train dining room staff. Manage within budgetary restraints. Develop and implement programs to increase revenues through repeat business and higher check averages. 

Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.

_________ Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at ___________. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.

Responsibilities

Responsibilities

• Designs floor plans according to reservations.
• Plans dining room set-up based on anticipated guest counts and client needs.
• Takes reservations, checks table reservation schedules and maintains reservations log.
• Greets and seats members and guests alongside our hostess.
• Inspects dining room employees to ensure that they are in proper and clean uniforms at all times.
• Trains, supervises, and evaluates dining room staff.
• Receives and resolves complaints concerning dining room service.
• Serves as liaison between the dining room and kitchen staff.
• Assures that all side-work is accomplished and that all cleaning of equipment and storage areas is completed according to schedule.
• Directs pre-meal meetings with dining room personnel; relays pertinent information such as house count and menu changes, special member requests, etc. when needed
• Able to lead staff through all service types such as American, Russian, French and Buffet.
• Assures the correct appearance, cleanliness and safety of dining room areas, equipment and fixtures; checks the maintenance of all equipment in the dining room and reports deficiencies and maintenance concerns.
• Makes suggestions about improvements in dining room service procedures and layout.
• Trains staff on all aspects of the POS system.
• Assures that the dining room and other club areas are secure at the end of the business day.
• Maintains an inventory of dining room items including silverware, coffee pots, water pitchers, glassware, flatware and china, salt and pepper holders, sugar bowls and linen and ensures that they are properly stored and accounted for.
• Utilizes computer to accurately charge members.
• Assists in service
• Attends scheduled staff meetings.
• May serve as club’s opening and closing manager or manager on duty.
• Assists in developing wine lists and beverage promotions.
• Assures that local and state laws and the club’s policies and procedures for the service of alcoholic beverages are consistently followed.
• Performs other appropriate assignments and projects as required by the Food and Beverage Manager and the Dining Services Manager.

Qualifications

Qualifications

Licenses and Special Permits

• Willing to obtain ServSafe certification.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

Salary Range