About this role
The primary purpose of this role is to serve as the point of contact for the data needs of Mayo Clinic staff (scientists, clinicians, administrators, etc) creating new insights, conducting research, and/or developing new AI models with Platform de-identified data and data science tools. The Technical Success Manager will establish and execute on all data-related aspects of the Shields Enablement Program. The Shields Enablement program is how we bring platform thinking, data, and tools to the staff of Mayo Clinic.
The position will be responsible for the following essential functions:
- Serving as the primary point of contact for all data-related questions from Mayo Clinic users.
- Address and triage data questions as they arise and facilitate coordination with data science support teams.
- Work directly with data science support team to make requisite data and tools available for Mayo Clinic data science workspaces.
- Work with Platform services, data, and shields enablement staff to onboard new users and execute discovery projects.
- Serve as a liaison to technical related internal and external partnerships to co-develop models, collaborative research, and new discovery of insights.
- Assist with the creation and collection of metrics to ensure the success of the Shields Enablement Program.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added or assigned.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Other facts
About Mayo Clinic
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
What you'll do
- The Technical Success Manager will serve as the primary point of contact for data-related inquiries from Mayo Clinic staff and will coordinate with data science support teams. They will also assist in onboarding new users and executing discovery projects.
Ready to join Mayo Clinic?
Take the next step in your career journey