MF
Senior Store Manager
full-time•Rome
About this role
The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.
Drive individual and team sales performance and KPIs
Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
Create an environment where customers always at the center and have an exceptional experience
Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
Assist in multi-store staffing, interviewing, and hiring qualified candidates
Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
Achieve or exceed individual store financial targets through effective execution and customer service at the store level
Ensure store execution of product merchandising, marketing, and POP standards
Ensure company policies, including appearance and functionality standards, and state regulations are followed
Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
Lift or move 50+ pounds.
Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!
DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
What you'll do
- The Senior Store Manager leads the Mattress Firm vision and achieves sales performance goals by managing in-store merchandising across multiple store units. This role includes training and coaching employees, ensuring customer-centric service, and achieving financial targets.
About Mattress Firm
Mattress Firm has been in the sleep industry for nearly 90 years. During that time, we've learned what it takes to become America's most trusted authority on sleep: experience and expertise. And because of that, you can rest assured our Sleep Experts® will match you to your perfect mattress—because everyone deserves a good night's rest.
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Frequently Asked Questions
What does a Senior Store Manager do at Mattress Firm?
As a Senior Store Manager at Mattress Firm, you will: the Senior Store Manager leads the Mattress Firm vision and achieves sales performance goals by managing in-store merchandising across multiple store units. This role includes training and coaching employees, ensuring customer-centric service, and achieving financial targets..
Is the Senior Store Manager position at Mattress Firm remote?
The Senior Store Manager position at Mattress Firm is based in Rome, Georgia, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Store Manager position at Mattress Firm?
You can apply for the Senior Store Manager position at Mattress Firmdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.