About this role
Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.
Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services! Join a team of dedicated, passionate individuals and enjoy competitive pay along with a full benefits package.
Don’t miss out—APPLY TODAY!
What We Offer You:
- Starting at $17
- Refer A Friend Bonus Potential
- Paid training
- Immediate hire – Full-time and part-time positions available
- Benefits package including: Medical, Vision, Dental, Paid Time Off
- Opportunities for growth and career development
Position Overview:
Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answer and coordinate all phone and radio calls
- Delegate tasks between employees equally
- Record lost and found items and ensure safe storage
- File daily paperwork
- Maintain a sense of urgency so units are turned on time
- Assist in linen inventories and supplies as directed
- Assist in solving guest complaints promptly
- Make guest deliveries as directed
- Assist resort guests and owners as needed
Experience and Qualifications:
- Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
- Proven experience with operations of office equipment
Other Qualifications
- Basic computer knowledge
- Skilled performing multiple tasks at once
- Skilled with making appropriate decisions
- Proven planning and scheduling capabilities
- Ability to read, write and do basic math
- Must be available to work weekends and holidays
Work Environment:
- This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phone, copiers, faxes, and filing cabinets. This position will also work in an operations environment with odors and/or dust as well as cleaning and laundry chemicals.
The Dispatcher/Site Office Staff is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.
Physical Requirements:
This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the
essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.
Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.
Other facts
About MasterCorp, Inc.
With over 40 years of experience, MasterCorp has proudly served as a trusted partner in the hospitality services industry. At the heart of our success is our People Proud culture, where Associates are at the center of every decision we make and the driving force behind MasterCorp. We strive to value, appreciate, and recognize their hard work and commitment with every interaction, making them feel an integral part of our family. Our Associates are essential to what we do.
Our commitment to delivering unparalleled service is reflected in our custom programs tailored to meet each client's unique needs. We specialize in providing comprehensive solutions for Housekeeping, Janitorial & Facility Management, Floor Care, Laundry, and Engineering services. Leveraging exclusive processes, equipment, and technologies, we ensure that every aspect of your facility is managed with precision and care.
Our unwavering dedication to quality sets us apart from other companies in the market. From comprehensive training programs for our Associates to daily operational execution and rigorous quality assurance measures, we leave no stone unturned in our pursuit of service excellence. By partnering with us, you can trust that your customers and staff will experience a clean, healthy, and pristine-looking facility, leaving a lasting impression that keeps them coming back time and time again.
What you'll do
- The role involves assisting Supervisors and Housekeepers to meet quality and timeliness standards, as well as coordinating tasks and managing communications. The Dispatcher is responsible for recording lost and found items, maintaining paperwork, and assisting with guest complaints.
Ready to join MasterCorp, Inc.?
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