Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager - Technical II

Job Description
Product Data & Analytics Team
Project Management – Technical II

Overview
The Product Data & Analytics team builds internal analytic partnerships, strengthening focus on the health of the business, portfolio and revenue optimization opportunities, initiative tracking, new product development and Go-To Market strategies. We are a hands-on global team providing scalable end-to-end data solutions. Working closely with the business, we influence decisions across Mastercard through data driven insights. We are a team on analytics engineers, data architects, BI developers, data analysts and data scientists, and fully manage our own data assets and solutions.

• The individual will facilitate business/technical requirements gathering, story writing, and story elaboration for our strategic initiatives.
• The individual will owns and manage product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams, functional teams and business stakeholders
• Are you motivated to become a key contributor of securing Mastercard’s data assets?
• Do you like working on complex problems and to collaboratively design impactful solutions?
• Are you extremely organized, detailed oriented, and able to manage multiple priorities effectively?
• Are you self-motivated with a proven track record of delivering success within a team environment?

Role and responsibilities

• Elicits and decomposes business requirements into platform requirements and user stories
• Continuously monitors feature development at the feature level adjusting throughout implementation as needed
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Monitor and control project progress, managing risks, issues, and changes as they arise.
• Ensure all project documentation is maintained and conduct post-project evaluations
• Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams, functional teams and business stakeholders.
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
• Assists with team and customer onboarding

All about you
• 4+ years’ experience in project management.
• Financial Institution or a Payments experience a plus.
• Proactive self-starter seeking initiatives to advance.
• Ability to quickly learn technical product knowledge

• Experience working on Confluence, Jira, ALM or similar tools
• Experience identifying, breaking down, and elaborating features/epics and user stories
• Strong written and verbal communication skills with the ability to convey messages at different levels – detailed and high-level management
• Ability to effectively drive resolution of issues and roadblocks
• Highly motivated and proactive to ensure the success of the team and product
• High degree of ownership
• Strong attention to detail and quality.
• Must be able to interact with management, internal stakeholders and collect requirements.
• Must be able to perform in a team, use judgment and operate under ambiguity.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.