Massage Heights - Charlotte

Spa Sales Specialist

full-time•Charlotte

Summary

Location

Charlotte

Type

full-time

Company links

Website LinkedIn

Claim this Company

Are you the employer? Manage your company page directly.

Explore Jobs

About this role

Benefits:

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

· Flexible Scheduling

· Growth Opportunities

· Paid Training

· Digital Workspace

· Stunning Retreats

· Massage Heights Family Fund

· Employee Discounts

· Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

· 6–8-hour shifts

· Full and part-time positions available

· Required 1 weekend shift

· Days and evening shifts available

Responsibilities

· Achieve monthly sales targets through membership and gift card sales

· Provide exceptional service by listening, communicating, and responding to guest’s needs

· Promote the therapeutic/wellness benefits of massage therapy and skin therapy

· Educate guests confidently and effectively about services and products

· Excellent phone etiquette with an upbeat tone and strong articulation

· Develop and maintain positive relationships with members of the team and guests

Qualifications

· Exceptional guest service and communication abilities

· Previous experience in sales, retail, or guest services is required

· Proficient with basic computer software and quick to learn new systems

· Fast learner with a positive and energetic demeanor

· Strong critical thinking skills, especially in resolving customer conflicts

· Passionate about interacting with people and consistently delivering outstanding service

· Thrives in collaborative team settings

Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

· Loyal

· Authentic
· Passionate
· Diligent

Other facts

Tech stack

Guest Service,Communication,Sales,Retail,Customer Conflict Resolution,Team Collaboration,Positive Attitude,Critical Thinking,Computer Proficiency,Phone Etiquette,Listening Skills,Education,Promotion,Relationship Building,Massage Therapy Knowledge,Skin Therapy Knowledge

About Massage Heights - Charlotte

Heights Wellness Retreat (formerly Massage Heights) is a trailblazer in the wellness industry, projected to reach $7 trillion in 2025, and offers an elevated, holistic approach to self-care and recovery. What began in 2004 as a single retreat in San Antonio, Texas, has blossomed into a thriving network of franchised locations throughout the U.S. and Canada.

Founded by Shane Evans, Massage Heights | Heights Wellness Retreat was born out of a vision to meet the growing demand for professional and affordable massage and skin therapy services. That dedication to creating accessible, elevated experiences quickly resonated with communities, transforming a family-owned business into a brand with over 110 locations and two decades of expertise. With the evolution to Heights Wellness Retreat, we're embracing a broader, integrative approach to wellness by offering innovative touchless therapies such as cryotherapy, lymphatic drainage, salt therapy and meditation designed to nurture physical, mental, and emotional well-being.

Whether you're a massage therapist, an esthetician, or an entrepreneur looking for the perfect business opportunity, our mission is to empower people to be unstoppable and transform lives with wellness. For more information about franchise opportunities with Heights Wellness Retreat, visit www.heightswellnessretreatfranchise.com.

Team size: 1,001-5,000 employees

Website: http://www.massageheightsfranchise.com

LinkedIn: Visit

Industry: Wellness and Fitness Services

What you'll do

The Spa Sales Specialist is responsible for achieving monthly sales targets through membership and gift card sales while providing exceptional service to guests. They must promote the benefits of massage and skin therapy and educate guests about services and products.

Frequently Asked Questions

What does a Spa Sales Specialist do at Massage Heights - Charlotte?

As a Spa Sales Specialist at Massage Heights - Charlotte, you will: the Spa Sales Specialist is responsible for achieving monthly sales targets through membership and gift card sales while providing exceptional service to guests. They must promote the benefits of massage and skin therapy and educate guests about services and products..

Why join Massage Heights - Charlotte as a Spa Sales Specialist?

Massage Heights - Charlotte is a leading Wellness and Fitness Services company.

Is the Spa Sales Specialist position at Massage Heights - Charlotte remote?

The Spa Sales Specialist position at Massage Heights - Charlotte is based in Charlotte, North Carolina, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Spa Sales Specialist position at Massage Heights - Charlotte?

You can apply for the Spa Sales Specialist position at Massage Heights - Charlotte directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Massage Heights - Charlotte on their website.