About this role
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
💰 Sign-On Bonus eligible!🧪 About the Role:
Are you ready to lead in a fast-paced, high-impact laboratory environment? We’re looking for a dedicated Laboratory Supervisor to join our team and play a critical role in maintaining the highest standards of lab operations. You’ll be responsible for supervising day-to-day activities, ensuring quality and safety compliance, and guiding a talented team of lab professionals.
✨ What You’ll Do:
Provide daily supervision and support to technical, clerical, and service staff
Coordinate scheduling and workflow in partnership with the Laboratory Managers
Troubleshoot technical issues and assist technologists in interpreting lab results
Prioritize workload to ensure timely and accurate processing of specimens
Manage inventory levels and supply orders to maintain operational efficiency
Maintain up-to-date Standard Operating Procedure manuals and required documentation
Champion a culture of safety and compliance, ensuring all protocols are followed
Oversee orientation, training, and competency assessments for lab staff, ensuring adherence to:
Specimen handling, processing, and test analysis procedures
Proficiency testing protocols
Quality control, equipment calibration, and maintenance
Corrective action processes for test system issues
Prompt identification and resolution or escalation of problems
Thorough documentation of all deviations and corrective measures
🎉 What’s in It for You:
Sign-On Bonus – jumpstart your next chapter with a generous incentive
Work in a supportive, mission-driven environment that values your expertise
Opportunity to lead and mentor a high-performing laboratory team
Be at the forefront of accurate diagnostics that support quality patient care
Qualifications
Education
Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Other Certificate/Diploma Clinical Laboratory Sciences required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Medical Technologist (ASCP), MT,
Experience
lab experience 3-5 years required and Supervisory experience 1-2 years preferred
Knowledge, Skills and Abilities
- The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
- Demonstrates advanced level of analytical skills and judgment.
- Must have a relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
- Must have understanding of computer technology and its application to analytical procedures and quality control.
- Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair, and analytic techniques.
- Must have the ability to work independently, evaluate situations and act appropriately.
- Detailed knowledge of applicable federal, state and accreditation requirements.
- Ability to multitask in a fast-paced environment.
- Advanced computer skills.
- Comprehensive understanding of test principles, equipment operation and computer system operations.
- Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.
- Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists.
- Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified.
- Must be able to perform as a team member.
- Excellent interpersonal skills.
- Ability to interact professionally and effectively with numerous staff, including physicians, hospital personnel, employees, and patients.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$30.10 - $43.83/Hourly
Grade
7
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Other facts
About Mass General Brigham
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
What you'll do
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