About this role
16 hours per week - Sunday & Monday
Summary
Responsible for quality assurance within the dining room. Monitors wait staff compliance with set dining standards, and oversees general sanitation of kitchen operations.
Essential Duties and Responsibilities:
- Maintain adherence to posted schedule ensuring to follow proper procedures for requested days off and calling out, and reporting to work at the proper time.
- Maintain proper time-clock procedures to ensure an accurate account of hours worked.
- Report to work in proper attire to ensure a clean and professional appearance.
- Adhere to all guidelines and procedures for safe food handling and general sanitation.
- Demonstrates customer service skills, treating all customers, visitors, and co-workers with courtesy and respect. Handles all customer issues professionally and uses all options provided to satisfy customer.
- Wait on tables; taking resident orders, served in a professional manner with the ability to handle multiple tasks.
- Familiar with menu items and ensures communication to wait staff regarding menu items, special functions, and resident issues.
- Check dining rooms at pre-meal to ensure tables are set correctly and are neat and clean in appearance.
- Check dining rooms at post-meal to ensure area has been cleared and cleaned properly and reset correctly.
- Assist in interviewing and recommending personnel to fill vacant positions.
- Participate in employee disciplinary matters.
- Delegate stations, pre-meal and post-meal assignments, ensure work is properly completed, and maintain prompt, efficient, and courteous workflow.
- Instruct new waitstaff in appropriate procedures and ensure proper training.
- Discuss menu thoroughly with waitstaff prior to each service, field comments, questions, and concerns regarding menu and service.
- Monitor waitstaff activity in kitchen and dining rooms to ensure smooth work flow and proper plating.
- Perform other administrative duties as assigned by Director and/or Dining Room Manager.
- Ensure waitstaff utilizes safe and sanitary procedures throughout service and set-up.
- Take appropriate procedural steps and make adjustments as necessary following complaints.
- Interact well with both younger (waitstaff) and older (residents) adults, maintaining a pleasing personality and calm focus.
- Maintain a neat appearance; demonstrate professionalism and poise.
- Reports any safety issues, equipment malfunctions and others to supervisors.
- Ensure proper safe food handling and hand washing procedures are followed and proper sanitation of trays, work areas and equipment used.
- Attend all mandatory in-services as required.
- All other duties as assigned.
Day & Evening Shift / 16hrs/wk
Other facts
About Masonicare Corp
Masonicare is Connecticut's leading provider of healthcare and retirement living communities for seniors. We are not-for-profit and have more than 120 years of experience behind us. We're recognized for the quality, compassionate care and steadfast support we provide to our residents and patients. We serve patients throughout CT, in a variety of settings.
Today, Masonicare encompasses a broad range of healthcare and senior living options through our many affiliates statewide:
Masonicare Health Center
Masonicare at Ashlar Village
Masonicare at Chester Village
Masonicare at Mystic
Masonicare at Wesley Heights
The Apartments on Masonic Avenue
Masonicare at Greenridge Place
Masonicare at Middlewoods of Farmington
Masonicare at Middlewoods of Newington
Masonicare at Crosby Commons
Masonicare at Bishop Wicke Health Center
Masonicare Home Health & Hospice
The Masonic Charity Foundation of CT
Masonicare at Home
Masonicare's affiliates are accredited and approved for excellence by their respective accrediting bodies, including the Continuing Care Accreditation Commission (CCAC), as well as being Medicare certified and licensed by the State of Connecticut. Accreditation assures a high standard of care and best practices for governance and financial management.
To learn more about Masonicare, and/or to review a complete listing of our current jobs, please visit www.masonicare.org
What you'll do
- The Supervisor Dining Room is responsible for ensuring quality assurance within the dining room, monitoring wait staff compliance with dining standards, and overseeing kitchen sanitation. This role includes managing staff, handling customer service issues, and ensuring proper food handling procedures are followed.
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