About this role
To achieve monthly KPIs assigned
To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
To ensure that all telesales activities are directed to meeting sales targets.
To ensure assigned card acquisition monthly targets are achieved
To ensure that there is no miss selling
Adherence to discipline and punctuality
Constant follow up with the customer.
Attending Daily team huddles & keeps up to team commitments.
Monitor personal performance and align strategies to improve sales out comes.
Other facts
About Mashreq
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.
Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
What you'll do
- The Relationship Officer is responsible for achieving monthly KPIs and maintaining performance standards to ensure productivity and efficiency. They must direct telesales activities towards meeting sales targets and ensure compliance with sales practices.
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