Summary
Location
Carterville
Type
full-time
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About this role
Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company.
It takes a special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times.
Our golden rule: “The customer is the most important person in all our stores.”
Job Title: Food Service Associate
Job Purpose:
Every Huck's Market Food Service Associate plays a key role in running the food service area smoothly and effectively. By following company guidelines, Associates help make sure the department stays profitable while delivering top-notch quality food and customer service.
Job Duties and Responsibilities:
General Responsibilities
- Ensures that the food service department is open and ready for business during food service hours
- Gives all customers prompt and courteous service
- Effectively communicates with store associates
- Follows all federal, state and local laws and ordinances pertaining to the operation of the store
- Controls how much food is prepared to avoid waste, while making sure there’s always enough for customers
Human Resources
- Treats all associates with dignity and respect
- Advises store manager of any personnel situations or policy violations having an adverse effect on store operating performance
- Assist in training new associates on proper completion of their job duties
Security
- Ensures all associate shift procedures are followed
- Ensures a safe shopping and working environment
- Ensures all safety rules are followed and protective equipment used
Merchandising
- Ensures current plan-o-grams are being used
- Communicate with Manager any special needs or request
- Alerts Manager about ordering merchandise to prevent out of stocks and maintain proper inventory levels as directed
Huck’s Bucks Loyalty App
- Actively promote the Huck’s Bucks Loyalty app to customers
- Communicate to customers the benefits of signing up and using the app
- Monitor transactions for potential misuse of points or discounts
- Assist customers on how to sign up and use the app for discounts and redemption
Maintenance
- Ensures the food service appearance reflects company expectations and standards
- All food service display cases and glass are clean
- Reports any maintenance problems that cannot be corrected immediately without assistance to the store manager
- Ensures all food service areas are kept clean and follows all sanitation procedures
Safety
- Ensures that ladders are properly used
- Ensures that lifting procedures are followed per company policy
- Ensures that wet floor signs are used, per company policy
- Reports accidents promptly to the Store Manager and Corporate office
Benefits:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
- Opportunities for career advancement and professional development within a growing company.
- Employee discounts for food and fuel.
The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).
INDR1
Other facts
About Martin & Bayley, Inc., DBA Huck's Market
Bob Martin and his friend, Frank Bayley, formed a partnership in 1960 and began opening supermarkets in small Southern Illinois towns eventually branching out to Kentucky and Tennessee. Their first convenience store was opened in 1974 in Grayville, IL and named “HUCK’S”.
With innovative ideas, hard work and a vision of the future, Martin & Bayley, Inc., has grown to be one of the most financially sound companies in the country employing over 1500 people.
What you'll do
- Food Service Associates are responsible for ensuring the food service department is ready for business and providing prompt, courteous service to customers. They also maintain cleanliness and safety standards while managing food preparation and inventory.
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