About this role
Rivers Health is seeking a Per-Diem Patient Access Clerk for the Emergency Room.
- Verifies and correctly enters patient demographic and insurance data
including any insurance notification required.
- Performs clerical duties such as admission, discharges, transfers
and deaths as needed
- Completes all required forms and scanning to maintain complete
patient record.
- Answers switchboard/phone and appropriately responds to emergency
alarms as required.
- Safely transports patients, supplies and specimens as needed.
- Responsible for accepting and processing payments.
- Processes department supply ordering, equipment maintenance, repair
requisitions and department mail.
- Maintains patient privacy and respects values of individual patients
and provides services accordingly.
- Provides cooperative and courteous service to patients, physicians,
staff members and visitors in a timely manner with the utmost of
professional behavior.
- Participates in unit meetings, statistical data gathering and
quality improvement activities including serving on quality
improvement teams.
- Maintains tidiness of registration and waiting area. Cleans desk,
counter tops, cabinets, etc. as needed.
- Maintains established departmental policies and procedures, safety,
environmental and infection control standards.
- Performs other duties as assigned.
ER Specific:
- Observes and reports all patient concerns and changes in condition
to a Nurse immediately.
- Maintains current BLS certification.
- Performs and documents ER patient care technician duties while
maintaining aseptic technique as directed including:
- vital signs
- EKGs
- finger stick blood glucose monitoring
- inserts and removes urinary catheter
- administers enemas as directed
- obtains and records patient specimens
- Assists RN with other patient care duties
- Maintains patient room cleanliness as needed
EDUCATION AND FORMAL TRAINING:
High school diploma or equivalent.
Other facts
About Marshall Health Network
Marshall Health Network, Inc. is a West Virginia-based not-for-profit academic health system that includes the Marshall Health physician practice; Cabell Huntington Hospital, St. Mary’s Medical Center, Hoops Family Children’s Hospital, HIMG and Rivers Health. We are committed to improving the health and well-being of over one million children and adults in 38 counties in West Virginia, southern Ohio and eastern Kentucky through understanding, respecting and meeting their needs.
What you'll do
- The Patient Access Clerk is responsible for verifying and entering patient information, performing clerical duties related to admissions and discharges, and maintaining patient records. Additionally, the role involves answering phones, processing payments, and ensuring patient privacy while providing courteous service.
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