About this role
Job Description:
Key Responsibilities
- Provides technical training to rapid methods for raw material and in-process controls to site lab coordinators/Associates.
- Provides training packages and guidance about how Site lab Associates can train and validate other site lab Associate to testing methods.
- Proactively engage a culture of safe laboratory behaviors role model best practices and provide open feedback to other Mars Inc. associates when working with regional or site labs
- Provides support on new equipment selection and configuration.
- Provides coaching and support on troubleshooting related to technical issue with the test and instrumentation.
- Verify the execution of the verification programs (ring-test).
- Help the site to develop a strong action plan based on 5M approach for all non-conform results (Ring-Test, rejections unconfirmed).
- Identify priorities based on problem solving performed at site level and build continuous improvement action plan on Rapid methods.
- Coordination between other MGS Regional Labs and COE to ensure alignment, best practice sharing and evolution of WoW.
- Support the site labs with the deployment of Mars Laboratory Quality Standard.
- As part of the governance process, support to report site labs KPIs.
- Conduct technical audits of labs not under their domain for training and PT.
- Proactively engage a culture of safe laboratory behaviors role model best practices and provide open feedback to other Mars Inc. associates when working with regional or site labs.
Education & Professional Qualification
- BSc or MSc in chemistry or related scientific discipline Languages.
- English mandatory, local languages is a plus
- Knowledge/Experience
- 3 to 5 years of work experience in a chemistry lab.
- ISO 9001, ISO17025 or Mars Laboratory Quality Standard experience
- Essential Good communication skills, both written and spoken English
- Essential: customer focus and understanding quality and food safety aspects
- Desired: Experience in ethnographic interviewing, design thinking and prototyping of new client centric solutions
- Performance evaluation and continuous improvement
- Good stakeholder management and communication skills
- Fluent in writing and speaking English
Other facts
About Mars
We’re a unified force of 170,000+ Associates, taking action every day toward the world we want tomorrow.
Our Five Principles have kept us true to ourselves and to our commitment to treat others in ways that are consistent with those values. Having stood the test of time, these principles will continue, keeping us free to move quickly and plan for the future.
Quality - The consumer is our boss, quality is our work and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as Associates, we support the responsibilities of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
Note to Parents:
https://www.mars.com/about/policies-and-practices/note-to-parents/np-english
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What you'll do
- The role involves providing technical training and support for laboratory methods and ensuring compliance with quality standards. It also includes coaching site lab associates and developing action plans for non-conform results.
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