About this role
Job Status: Casual (0-19 / hours per week).
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lobby Ambassador at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay
401K opportunities
Travel discounts
Credit Union Membership
Professional Counseling & Family Support
Growth and Development Opportunities
*Benefit Eligibility will vary by position
Site Specific Perks
Free daily associate meal
AAA Four Diamond Resort
Complimentary breakroom amenities & soft drinks
Celebratory Luncheons
Company branded attire for outdoor associates
Complimentary work shoes
Discounts to onsite food outlets
Quarterly team luncheon celebrations and awards
Community service opportunities
Sustainability awards - Audubon Green Lodging
As a Lobby Ambassador, a typical day will include:
Greets and engages resort guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.).
Responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by arranging or identifying appropriate providers.
Informs guests of property amenities, services, hours of operation, and local areas of interest and activities.
Gathers, summarizes and provides local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
Contacts appropriate individuals or departments (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest calls, requests, or problems.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Lobby Ambassador at MVW:
Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Other facts
About Marriott Vacations Worldwide
Marriott Vacations Worldwide encompasses a diverse portfolio of businesses — and a distinctive family of brands.
Innovation. Integrity. Excellence. This is our story. And while the company spans brands and businesses, decades and continents, our shared inspiration continues to drive us forward: delivering unforgettable experiences that make vacation dreams come true.
Grounded in our culture of caring and collaboration, we empower people to live their most fulfilling lives. We believe that how we do business is as important as the business we do. We put our customers at the center of every decision we make. And we hold ourselves to the highest standards of integrity and excellence, all while having fun and winning together as one team.
Marriott Vacations Worldwide offers part-time and full-time careers at more than 100 resorts worldwide. Whether sharing warm, welcoming smiles, information about local fun spots or authentic cultural traditions, each of our associates leverages their passion for vacations to create fulfilling careers -- and lives. We foster environments where associates are given opportunities to grow and reach their full potential. Our first focus is to care for our associates so they can care for our customers. #TheMVWay #TeamMVW
What you'll do
- As a Lobby Ambassador, you will greet and engage resort guests, enhancing their service experience by activating all outlet services within the lobby area. You will also respond to guest requests and provide information about property amenities and local activities.
Ready to join Marriott Vacations Worldwide?
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