About this role
WHO ARE WE?
Come join our dedicated team at South Port Square, a 40-acre campus in Port Charlotte, close to Charlotte Harbor and Punta Gorda — one of Florida’s best-kept secrets! You'll be part of a team with a strong work ethic, where management and co-workers are committed to making a positive impact on our residents’ lives. These extraordinary leaders will help you craft a fulfilling senior living career.
For over 30 years, South Port Square has been meeting the growing needs of retirees and seniors. We’re one of twelve retirement communities in Florida managed by Life Care Services (LCS), the nation’s leading developer and manager of senior living communities.
We strive to create an environment of trust and transparency, helping employees find purpose in their work and reach their highest potential. South Port Square is actively seeking a hospitality-driven professional to join our growing team! #nonclinical
ABOUT THE ROLE:
South Port Square is recruiting for a hospitality focused Residency and Sales Counselor to join our team! This position is responsible for working with the Director of Sales & Marketing to successfully build occupancy through sales and move ins. Supports the Director of Sales & Marketing in managing inquiries, handling prospects, conducting tours, entering and utilizing data entered into the lead management system and other activities necessary to achieve budgeted census goals.
Here are a few of the daily responsibilities of a Residency Counselor:
- Work closely with the Director of Sales & Marketing to plan and implement strategies and actions that motivate qualified inquiries to meet move-in goals.
- Handle inquiries to the community via phone or drop-in. Must be able to quickly establish rapport and complete a thorough discovery to address prospect needs.
- Follow the ExSell with LCS sales process and utilization of ExSell Connection Sheets.
- Conduct tours of the property. Able to effectively overcome objections and ask for the sale.
- Conduct personal follow-up with variety of prospects. Able to identify and make recommendations for addressing objections/needs.
- Complete paperwork and data entry into the lead management system on a daily basis.
- Keeps up to date on competition including their strengths and weaknesses. Identify ways to overcome any objections.
- Actively participate in any in-house marketing events.
- Actively participate in generating resident and prospect referrals
- Actively participate in any community outreach efforts.
Here are a few of the qualifications we need you to have:
- Bachelor’s degree (emphasis in sales/marketing preferred).
- Two years’ experience in marketing/sales and/or knowledge of senior living industry.
- Ability to demonstrate good judgement, time management, problem solving, and decision-making skills.
- Passion to serve the senior population.
- A track record for sales success.
- Excellent written and verbal skill for effective communication.
What We Offer:
- 401K with employer match
- Dental Insurance
- Health Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Daily Pay
- Extraordinary Rewards Program
- Fun, caring, inclusive work environment!
Full-Time
Salary: From $28.85 per hour
Background Screening Requirement: This position requires background screening through the Florida Care Provider Background Screening Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Other facts
About Marquette
As a 307-bed specialty care hospital, UP Health System – Marquette receives patients from across the UP and provides care in 65 specialties and subspecialties. Its medical staff of more than 200 doctors works as a team with its more than 1,800 employees in caring for approximately 9,000 inpatients and more than 350,000 outpatients per year.
UP Health System – Marquette’s major services include its Heart Institute, Cancer Center, Brain & Spine Center, Rehabilitation Center, Behavioral Health, Digestive Health, Weight Loss Center and Women’s & Children’s Center. The hospital also provides the region’s premier services in imaging, surgery and laboratory and is home to the UP Telehealth Network, a leading telehealth network in the nation. We also serve many of the communities in the Upper Peninsula of Michigan, with 42 primary and specialty care clinics spread throughout the region.
As a teaching hospital, UP Health System – Marquette has numerous affiliations with universities and community colleges throughout the state and the Midwest training medical students, family medicine residents, Pharm.D. pharmacists, nurses, physical and occupational therapists, nurse anesthetists, radiographers, surgical technicians and dietitians. Through its collaboration with Northern Michigan University, UP Health System – Marquette also is part of the Upper Michigan Brain Tumor Center, which is conducting primary research on the formation of brain tumors.
For more information, visit www.WorkatUPHS.com.
What you'll do
- The Residency Counselor will work closely with the Director of Sales & Marketing to build occupancy through sales and move-ins. Responsibilities include handling inquiries, conducting tours, and managing data in the lead management system.
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