About this role
Why Join Regency Oaks?
Established Community – Be part of a trusted CCRC with a strong reputation.
Stable Work Environment – Enjoy the security and support of a long-standing organization.
Competitive Pay – Earn a salary that reflects your skills and dedication.
Excellent Benefits Package - Full-time & Part-time Associates eligible for Medical, Dental & Vision coverage starting the next month following Hire Date!
401(k) with Employer Match – Secure your future with our generous retirement plan, fully vested after 90 days!
Gourmet Meal Availability for Staff – Enjoy fresh, chef-prepared meals while on shift.
Regency Oaks is an upscale Senior Living community located on 40 acres in Pinellas County. We offer a wide variety of beautifully appointed residential options, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities.
As a life care community, Regency Oaks makes aging in place simple. Residents are able to seamlessly transition from independent living to assisted living, and skilled nursing care, as their healthcare needs change.
Regency Oaks is recruiting for a hospitality focused Move In Coordinator to join our team!
PRINCIPLE DUTIES:
- Answers and directs incoming phone calls and assists with adding Prospects to the RSVP log for upcoming Marketing Events
- Greets and serves all visitors to the marketing office in accordance with the Life Care Services Extraordinary Impressions program
- Facilitates discussions and paperwork of UTO (unit turn over) work completed at the expense of the Community to “ready” an apartment for the next occupant – works collaboratively with the Contractor and the Manager of the Maintenance Department
- Working with the Contractor, Community Maintenance and Housekeeping departments to ensure timelines are set, met and achieved, in terms of when work begins and advances from department to department, ensuring an on-time move-in by the new Resident
- Processes and coordinates invoices between Contractor and New Resident for Resident Funded upgrades
- Serves as the primary marketing and sales contact for communication with other departments and Resident groups in regard to upcoming move-ins, etc.
- Redirects Residents to appropriate contact for questions, comments or concerns
- Maintains a professional appearance at all times
- Works with the in-coming resident on any Resident funded upgrades – this encompasses discussions on color selections on carpet or alternative upgraded flooring options; possible upgrades to tile in bathroom/s; possible upgrades to counter-tops in kitchen and/or bathroom/s; glass enclosing the lanai if not already done; adding other upgrades such as crown molding, special faucets, roll-in shower installation, additional of a stackable washer/dryer unit, etc.
- Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes
- Prepares closing documentation and internal communication timely and accurately
- Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in
- Update as needed the community move-in resource guide
QUALIFICATIONS:
- College degree with a minimum of two years related work experience.
- Organizational skills
- Experience in a professional office setting or hospitality environment, where good communication and customer relations skills are essential
- Proficient in the use of various software including all Microsoft Office applications
- Strong written and verbal communication skills
- Excellent proofreading skills
- Ability to multitask
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
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Other facts
About Marquette
As a 307-bed specialty care hospital, UP Health System – Marquette receives patients from across the UP and provides care in 65 specialties and subspecialties. Its medical staff of more than 200 doctors works as a team with its more than 1,800 employees in caring for approximately 9,000 inpatients and more than 350,000 outpatients per year.
UP Health System – Marquette’s major services include its Heart Institute, Cancer Center, Brain & Spine Center, Rehabilitation Center, Behavioral Health, Digestive Health, Weight Loss Center and Women’s & Children’s Center. The hospital also provides the region’s premier services in imaging, surgery and laboratory and is home to the UP Telehealth Network, a leading telehealth network in the nation. We also serve many of the communities in the Upper Peninsula of Michigan, with 42 primary and specialty care clinics spread throughout the region.
As a teaching hospital, UP Health System – Marquette has numerous affiliations with universities and community colleges throughout the state and the Midwest training medical students, family medicine residents, Pharm.D. pharmacists, nurses, physical and occupational therapists, nurse anesthetists, radiographers, surgical technicians and dietitians. Through its collaboration with Northern Michigan University, UP Health System – Marquette also is part of the Upper Michigan Brain Tumor Center, which is conducting primary research on the formation of brain tumors.
For more information, visit www.WorkatUPHS.com.
What you'll do
- The Move In Coordinator is responsible for managing the move-in process for new residents, including coordinating with various departments and contractors to ensure timely apartment readiness. They also serve as the primary contact for prospective residents and assist with paperwork and communication related to move-ins.
Ready to join Marquette?
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