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Senior Technical Program Manager - Retail Portfolio
full-timeLondon

Summary

Location

London

Type

full-time

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About this role

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing outstanding quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days!
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
  • A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
What you'll do

Using technical skills, you address constraints, improve quality, and remove development blockers. The role focuses on agile practices to drive large-scale change and build trust through reliable delivery and clear communication, following the M&S Way.

More specifically, the Senior TPM role is the embodiment of ‘own it and get it done’ with key responsibilities as follows:

  • Lead sophisticated and multi-disciplinary initiatives/Programs of work within a Product led organisation to deliver innovative product solutions
  • Closely track and lead Product/Program execution progress to deliver planned outcomes, through sync up events providing visibility and transparency on progress through appropriate cadence and tools
  • Develop roadmaps and objectives and key results with Product Manager(s) and engineering teams to ensure alignment to strategic ambitions for M&S and driving a customer first mind-set in Tech
  • Be responsible for and assure the technical development and release strategy, ensuring senior partners are advised and act as point of escalation for key risks and issues
  • Drive proactive dependency management between Product functions or domains to confidently plan and deliver integrated solutions
Who you are
  • Experienced in Agile delivery frameworks and large-scale transformation programmes. Adapt at selecting the right framework/governance approach depending on the nature of the delivery.
  • Very confident in the use of Jira and Monday.com. Adapt at using the right tooling to drive progress across teams.
  • Skilled in service management, adopting a service-first approach to delivery.
  • Commercially astute, with the ability to build cases and lead vendor relationships.
  • Analytical problem-solver who challenges the status quo and drives innovative solutions.
Everyone’s welcome

We are ambitious about the future of retail. We’re redefining, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process

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Other facts

Tech stack
Agile Delivery,Transformation Programs,Jira,Monday.com,Service Management,Commercial Acumen,Analytical Problem-Solving,Dependency Management

About Marks & Spencer

At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.

Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.

We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail
Founding Year: 1884

What you'll do

  • The Senior Technical Program Manager will lead multi-disciplinary initiatives to deliver innovative product solutions while ensuring alignment with strategic ambitions. They will track program execution progress and manage dependencies between product functions.

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Frequently Asked Questions

What does a Senior Technical Program Manager - Retail Portfolio do at Marks & Spencer?

As a Senior Technical Program Manager - Retail Portfolio at Marks & Spencer, you will: the Senior Technical Program Manager will lead multi-disciplinary initiatives to deliver innovative product solutions while ensuring alignment with strategic ambitions. They will track program execution progress and manage dependencies between product functions..

Why join Marks & Spencer as a Senior Technical Program Manager - Retail Portfolio?

Marks & Spencer is a leading Retail company.

Is the Senior Technical Program Manager - Retail Portfolio position at Marks & Spencer remote?

The Senior Technical Program Manager - Retail Portfolio position at Marks & Spencer is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Technical Program Manager - Retail Portfolio position at Marks & Spencer?

You can apply for the Senior Technical Program Manager - Retail Portfolio position at Marks & Spencer directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Marks & Spencer on their website.