About this role
Summary
We’re looking for a Product Manager to help shape and deliver innovative technology solutions that power the day to day operations and growth of our Fashion, Home & Beauty business and enhance our Brand Partners experience when working with M&S.
As part of the Fashion, Home and Beauty, Brands, D&T team, you’ll form and drive the product strategy for our Brands Hub. You’ll collaborate closely with the FH&B business, Brand Partners, architecture and engineering to identify opportunities, solve real-world problems, and drive improvements in efficiency across the Support Centre.
You’ll work with cross-functional teams throughout the product lifecycle—from discovery and design to delivery and optimisation—while embracing agile ways of working and supporting data-driven decision making.
What you'll do
- Collaborate with partners to define and prioritise product requirements and features that align with the team's mission.
- Develop and maintain a product roadmap that ensures all products are aligned with business goals, customer needs, and technical feasibility.
- Lead cross-functional teams to complete product development, from conceptualisation to launch and ongoing iteration.
- Ensure products are crafted and developed with a colleague-centric approach, and capture colleague feedback to advise product improvements.
- Define key product metrics to measure success and identify areas for improvement.
- Stay ahead of trends and competitive landscape to ensure our products remain innovative and ahead of the curve. Work closely with other product teams across the organization to ensure alignment and teamwork.
Who you are
- Excellent communication and collaboration skills, able to lead and influence partners at all levels of the organisation.
- Strong analytical abilities and experience with data-driven decision making.
- Ability to work in an agile development environment, with a proven understanding of agile methodologies and tools.
- Familiarity with UX design principles and experience working with design teams to build intuitive and user-friendly products.
- A passion for technology and innovation, with the ability to stay up-to-date with industry trends and new technologies.
- Experience working in the retail sector.
What’s in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Other facts
About Marks & Spencer
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.
Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.
We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.
What you'll do
- The Product Manager will collaborate with partners to define product requirements and lead cross-functional teams through the product lifecycle. They will also develop a product roadmap and ensure products align with business goals and customer needs.
Ready to join Marks & Spencer?
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