About this role
Join our team as an Ocado Commercial Planner!
We’re looking for a detail-oriented and proactive individual to help drive M&S trade on Ocado. In this role, you’ll lead digital content improvements, analyse data to uncover growth opportunities, and support governance across our partnership programme. You’ll work closely with cross-functional teams to ensure our products shine online and deliver exceptional customer experiences. If you’re organised, analytical, and passionate about making an impact in a fast-paced environment, we’d love to hear from you!
What You’ll Do- Lead digital content improvements, including imagery upgrades and optimising product descriptions using AI tools
- Monitor and report on product reviews, providing insights to support product development and technical teams
- Analyse financial and customer data to identify growth opportunities and inform commercial strategies
- Support governance and programme delivery, including preparing materials for Steering Groups and partnership meetings
- Facilitate cross-functional collaboration between M&S and Ocado teams and maintain trackers for key deliverables
- Strong attention to detail and a passion for digital content
- Excellent communication and partner management skills
- Highly organised, with the ability to manage multiple workstreams and deadlines
- Analytical approach, capable of interpreting data to draw actionable insight
- Proactive, adaptable, and collaborative with a strong sense of ownership
Working at M&S means being part of something bigger – delivering quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount for you + 1 household member (after probation)
- Competitive holiday allowance + option to buy more
- Discretionary bonus schemes linked to performance
- Strong pension + life assurance
- Tailored induction + training from day one
- Perks and savings via M&S Choices portal
- Market-leading family policies (parental, adoption, neonatal leave)
- 24/7 wellbeing support (GP access + mental health services)
- 1 paid volunteer day a year
We are ambitious about the future of retail – disrupting, innovating and leading into a more inspiring digital era. We want diverse, representative teams where everyone can bring their whole selves to work.
If you need support or adjustments during recruitment, let us know in your application. Our team will make sure you have what you need to do your best.
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About Marks & Spencer
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.
Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.
We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.
What you'll do
- The Ocado Commercial Planner will lead digital content improvements and analyze data to identify growth opportunities. They will also support governance and facilitate collaboration between teams.
Ready to join Marks & Spencer?
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