Associate, Procurement

The Associate, Procurement is an entry-level, high-impact support role responsible for managing procurement request tickets, customer communications, document coordination, and administrative execution. This role serves as the front line of the procurement process—ensuring requests move quickly, stakeholders stay informed, documents are collected, meetings are scheduled, and approvals are secured. The ideal candidate is exceptionally organized, process-oriented, service-driven, and thrives in a fast-paced, high-volume environment.

Essential Duties and Responsibilities:

Procurement Request & Ticket Management

• Manage incoming procurement requests through a ticketing/workflow system
• Ensure requests are properly documented, categorized, and routed
• Track request status from intake through completion
• Follow up on stalled items to drive cycle-time efficiency

Customer Communication & Support

• Serve as a primary point of contact for internal customers
• Provide frequent, clear status updates on requests
• Communicate next steps, timelines, and documentation needs
• Deliver high-level customer service with a professional, solutions-oriented mindset

Administrative & Document Support

• Collect required documentation for contracts, renewals, and new purchases
• Track approvals and signature status
• Prepare and organize procurement files and records
• Support contract routing and execution workflow
• Maintain structured digital recordkeeping

Meeting & Coordination Support

• Schedule meetings with business owners, legal, security, IT, and vendors
• Prepare agendas and capture follow-ups when needed
• Coordinate calendars and ensure stakeholders are aligned

Process & Operational Support

• Follow defined procurement processes and controls
• Support process improvements as volume scales
• Maintain accuracy, consistency, and audit readiness
• Assist with reporting, metrics, and dashboards as needed

Preferred Education, Skills and Experience:

• 0–3 years of experience in administration, operations, procurement, or business support
• Strong organizational and time-management skills
• Excellent written and verbal communication
• High attention to detail and follow-through
• Comfortable working in a ticket-driven, deadline-focused environment
• Proficiency with Microsoft Office (Outlook, Excel, Teams, Word)
• Strong customer service and professional judgment
• Highly organized and process-oriented
• Self-starter with strong initiative
• Comfortable managing multiple priorities simultaneously
• Service-driven mindset
• Strong follow-up discipline
• Reliable, consistent executor

Physical Demands/Requirements:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus

Work Environment: 

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our compensation reflects the cost of talent across multiple US geographic markets. The base pay for this position across all US geographic markets ranges from $45,000.00/year to $60,000.00/year. Pay is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Eligibility to participate in an incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. Roles may also be eligible for additional compensation and/or benefits.

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