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Solutions Consultant- Client Success
full-timeUnited States$75k - $95k

Summary

Location

United States

Salary

$75k - $95k

Type

full-time

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About this role

Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care, mental health, occupational health, musculoskeletal, and pharmacy services, delivered through our 680+ health centers across 41 states. We also offer virtual primary care and mental health services accessible in all 50 states. Transforming healthcare delivery with a patient-first approach, we prioritize convenient access to both in-person and virtual care, resulting in improved health outcomes and significant cost savings. Committed to inclusivity and collaboration, we foster a positive work environment and recruit exceptional talent to ensure expertise and compassion in healthcare delivery. Marathon has been recognized as a five-time Modern Healthcare Best Places to Work in Healthcare winner and a six-time Best in KLAS award winner for employer-sponsored healthcare services.

ABOUT THE JOB

The Solution Consultant is a key member of the Marathon Health Growth and Client Success teams, working together to reduce client risk, retain and renew existing clients, and drive growth and expansion. The role partners with Client Development Directors and Operations to analyze complex client needs, uncover business challenges, and provide tailored solutions to retain and expand the current client base. This position is responsible for driving sales execution by increasing sales velocity and helping the organization meet annual revenue growth targets.

As a subject-matter expert (SME) on Marathon's products and services, the Solution Consultant collaborates with Client Development Directors to understand contract terms, restructuring strategies, competitive bids, proposals, and contracting. The role also works closely with the Account Management, Talent Acquisition, Clinical Operations, Marketing, and Implementation teams to support the implementation of expansion opportunities.

Additional responsibilities include assisting in the renewal cycle by supporting RFP responses, building proposals, delivering demonstrations, and coordinating internal communications.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Develop deep expertise in Marathon Health products and services, including health center services, coaching, wellness tools, and occupational care.
  • Support the Client Success Team in identifying business requirements, conceptualizing solutions, and independently advancing expansion opportunities.
  • Partner with Client Development Directors, clients, and benefit consultants to provide support across all phases of the sales and renewal cycle.
  • Provide strategic recommendations to reduce client risk, retain and renew clients, and drive growth and expansion.
  • Leverage industry knowledge to consult and influence client direction, ensuring alignment with their goals and Marathon’s services.
  • Identify risks and opportunities to improve the sales strategy, pipeline, and overall team performance.
  • Educate and evangelize the benefits of Marathon solutions to clients, partners, and internal teams.
  • Partner with marketing/creative services to build effective sales collateral that aligns with client needs
  • Help manage the pipeline in Salesforce (CRM) as necessary to ensure appropriate transparency and reporting of activities across the organization

QUALIFICATIONS

Bachelor’s Degree in Business Administration, Healthcare Administration, or related field and 3+ years of experience in sales or account management experience with a strong focus on collaboration and building relationships or equivalent combination of education and experience.

  • Experience in health insurance/benefits, health or wellness industry preferred.
  • Experience using Salesforce to manage sales pipeline and opportunities, or equivalent CRM
  • Demonstrated experience and ability in managing a long sales cycle or complex enterprise sales
  • Strong balance of sales, project management, business, and critical thinking skills
  • Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint, etc.
  • Exceptional customer service skills and ability to promote teamwork and build effective relationships

DESIRED ATTRIBUTES

  • Ability to multi-project and effectively manage time to meet deadlines
  • Flexibility to operate in a constantly evolving and fast paced environment.
  • A proven record of successfully working with stakeholders/clients, guests, and vendors.
  • Strong written and oral communications skills
  • Excellent organizational skills and meticulous attention to detail.
  • Ability to maintain confidential documents and communication, and use judgment and discretion.

Pay Range: $75,000 - $95,000/yr

The actual offer may vary dependent upon geographic location and the candidate’s years of experience and/or skill level.

We are accepting applications for this position until a candidate has been selected.  To apply to this position and learn more about open jobs at Marathon Health, visit our careers page.

Other facts

Tech stack
Sales,Account Management,Collaboration,Healthcare,Client Success,Project Management,Critical Thinking,Customer Service,Microsoft Teams,Microsoft 365,Salesforce,Business Analysis,Proposal Development,Risk Management,Communication,Organizational Skills

About Marathon Health

Built for America’s builders—our nation’s teachers, public servants, and everyday heroes—Marathon Health delivers better care and outcomes through providers who have the time and trust to offer truly personal care.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Hospitals and Health Care
Founding Year: 2005

What you'll do

  • The Solutions Consultant is responsible for analyzing complex client needs and providing tailored solutions to retain and expand the current client base. This role also drives sales execution and collaborates with various teams to support implementation of expansion opportunities.

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Frequently Asked Questions

What does Marathon Health pay for a Solutions Consultant- Client Success?

Marathon Health offers a competitive compensation package for the Solutions Consultant- Client Success role. The salary range is USD 75k - 95k per year. Apply through Clera to learn more about the full compensation details.

What does a Solutions Consultant- Client Success do at Marathon Health?

As a Solutions Consultant- Client Success at Marathon Health, you will: the Solutions Consultant is responsible for analyzing complex client needs and providing tailored solutions to retain and expand the current client base. This role also drives sales execution and collaborates with various teams to support implementation of expansion opportunities..

Why join Marathon Health as a Solutions Consultant- Client Success?

Marathon Health is a leading Hospitals and Health Care company. The Solutions Consultant- Client Success role offers competitive compensation.

Is the Solutions Consultant- Client Success position at Marathon Health remote?

The Solutions Consultant- Client Success position at Marathon Health is based in United States, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Solutions Consultant- Client Success position at Marathon Health?

You can apply for the Solutions Consultant- Client Success position at Marathon Health directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Marathon Health on their website.