Position Responsibilities:

• Builds and owns the infrastructure and tools required for processing and storing data from a wide variety of data sources, including infrastructure that can handle the scale of ML and AI workloads.
• Designs, develops, and optimizes data pipelines, architectures, and data sets, ensuring efficient data ingestion, transformation, and reliable delivery using modern tools and practices.
• Collaborates within and across teams (e.g., with Data Engineers, Data Scientists), and other stakeholders to understand complex data requirements.
• Develops, automates, optimizes, and fine-tunes data platform provisioning, scaling, and maintenance tasks to enhance operational efficiency, performance, scalability, and cost-effectiveness.
• Defines and owns the systems and processes that deliver data to the data-warehouse and maintains these systems as well as the data-warehouse itself.
• Assists data users in defining requirements and refining existing processes using a wide variety of tools.
• Identifies bottlenecks in internal data processes and works to resolve them by automating processes, optimizing data delivery and storage, re-designing infrastructure (e.g., for greater scalability).
• Integrates new tools and solutions that can empower the organization’s data consumers and help assimilate them.
• Ensures data security, compliance, and governance standards are consistently met across the data platform, adhering to Global Data Engineering standards and principles.
• Provides preventative maintenance, troubleshooting, and quick resolution of routine problems to ensure database infrastructure and application stability.
• Implements data monitoring and alerting solutions to proactively identify and address data issues.
• Implements systems to monitor the performance of deployed AI models.

Required Qualifications:

• Experience maintaining and extending Infrastructure as Code (IaC) modules for the data platform using leading practices
• Ability to develop IaC scripts and modules to provision new cloud infrastructure
• Ability to integrate IaC scripts with DevOps and Build pipelines
• Ability to execute CI/CD pipelines for IaC deployments
• Experience configuring RBAC and access controls via automation or CLI for cloud services
• Experience participating in requirements, design, and solution discussions for application, architecture, networking, and infrastructure

Preferred Qualifications:

Decision Authority:

• Provides professional advice – takes a lead role of process or program execution
• Is accountable for own work and contributes to setting standards through expertise in own job discipline that impact others’ deliverables
• Work is guided by cascaded policies or business plans
• May lead medium to large size projects or work streams with moderate resource requirements, risk and/or complexity with multiple teams representing different interests

Skills:

• Data Warehousing
• Data Modeling
• Programming Languages
• Data Integration
• Data Engineering
• Cloud Engineering
• Troubleshooting
• Data Governance

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.