Director, Support Consulting, CSO, Supply Chain Solutions

Manhattan Associates, Inc.

Director, Support Consulting, CSO, Supply Chain Solutions

We create possibilities that move life and commerce forward 

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. 

Director, Support Consulting, CSO, Supply Chain Solutions positions offered by Manhattan Associates, Inc. (Atlanta, Georgia). Manage client relationships at senior-most level and manage multiple teams (manager, principals, analysts, and consultants) in connection with multiple application suites. Manage budgets, timelines and processes for substantial company resources. Oversee development and implementation of strategies to handle changing business needs, such as support of new product and clients with multiple product lines. Monitor and make changes to processes based upon key case metrics (i.e. survey data). Oversee revenue targets and exercise responsibility for collections for billable services and identification of new revenue opportunities.

Minimum Requirements: 

• Requires a bachelor’s or foreign equivalent degree in computer science, engineering or related technical field
• 10 years of experience developing, supporting or implementing application software
• 7 years of experience managing projects and leading teams
• 3 years of experience implementing and supporting supply chain software
• Must be willing to travel domestically 25%
• Position reports to Atlanta, GA office. Telecommuting permitted in accordance with company policy, but must live within commuting distance of stated office.
• Experience may be, but need not be, acquired concurrently.

#LI-DNI 

Committed to diversity and inclusion 

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. 

We are proudly an Equal Employment Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.  In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.