About this role
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in Kensington High St, we are looking for a Sales Assistant to join our team.
Your aim will be to promote the brand's image and to maintain the highest standard of customer service at all times, to sell and gain the loyalty of our customers. You will also be involved in keeping the store tidy and organised as well as checking and replenishing stock.
20 hours per week.
Flexibility required.
YOUR MAIN RESPONSIBILITIES:
- To welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
- To possess good product knowledge in order to be able to advise the customer in an optimal and precise manner.
- To be able to serve multiple customers simultaneously and offer excellent service to all of them.
- To be familiar with the sales targets and aim to achieve and exceed them, individually and as a team.
- To prioritise customer service above all other tasks
- To be familiar with and offer services according to the needs of customers in order to maximise sales.
- To provide support by maintaining an optimal store image that is attractive to customers at all times.
ABOUT YOU:
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
In our recruitment process, we use artificial intelligence tools to support the review of applications, the preliminary analysis of profiles, the identification of suitable competencies, and the efficient management of received applications. In addition, we may contact you via WhatsApp using the phone number you provide to coordinate interviews, exchange information, or send quick updates about your application.
The final decision will always be made by a person, ensuring that AI serves as a support tool rather than a substitute for human evaluation.
YOUR BENEFITS:
As a member of the Mango team, you’ll get a 35% discount on all our lines, so that you’ll always be wearing the latest!
Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Taking Fashion
Further
Other facts
About MANGO
Mango, one of the leading international fashion groups, is a global company with design and creativity at the heart of its business model and a strategy based on constant innovation, the pursuit of sustainability and a complete ecosystem of channels and partners.
With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the Campus Mango, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories.
Present in more than 120 markets and with a network of 2,900 points of sales, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2024 with a turnover of 3.3 billion euros, with 32% of turnover coming from its online channel and with a workforce of more than 16,400 employees in all five continents.
More information at www.mangofashiongroup.com
What you'll do
- The Sales Assistant is responsible for promoting the brand's image and maintaining high standards of customer service. This includes welcoming customers, providing product knowledge, achieving sales targets, and keeping the store organized.
Ready to join MANGO?
Take the next step in your career journey