About this role
At Mango we style everything we do with passion. Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.
Our multicultural team, is the driving force behind our success, connecting our unique style with people all over the world.
YOUR NEW JOB:
For our store in Kensington, we are looking for an Assistant Store Manager to join our team.
You will support the Store Manager in the effective running of the store by delivering enhanced sales performance, ensuring excellent customer service delivery, and ensuring that daily duties are performed by the team in a positive atmosphere.
40 hours - over 5 days per week.
Full flexibility required
Monday to Sunday
YOUR MAIN RESPONSIBILITIES:
To ensure an excellent level of customer service is provided in the store.
To plan, apply and monitor the required measures in order to reach and exceed sales targets.
To analyse and review management indicators and costs in order to improve them.
To ensure and collaborate in the implementation of merchandising standards and optimise selling space in order to obtain maximum profitability.
To be familiar with the collection, and control and manage the stock to maximise sales.
To act as a role model and promote effective communication within the team.
To recruit, train and ensure the seamless integration of the new employees.
To lead and motivate the team, ensuring the development of staff potential.
To plan, organise, prioritise and distribute tasks, optimising resources and minimising costs.
To ensure the optimal management of personnel administration duties.
ABOUT YOU:
We are looking for an individual with relevant experience managing a dynamic store within the fashion retail industry. You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximise profitability. Sales-oriented, organised, and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.
In our recruitment process, we use artificial intelligence tools to support the review of applications, the preliminary analysis of profiles, the identification of suitable competencies, and the efficient management of received applications. In addition, we may contact you via WhatsApp using the phone number you provide to coordinate interviews, exchange information, or send quick updates about your application.
The final decision will always be made by a person, ensuring that AI serves as a support tool rather than a substitute for human evaluation.
YOUR BENEFITS:
As a member of the Mango team, you’ll get a 35% discount on all our lines, so that you’ll always be wearing the latest!
Employee Assistance Programme (EAP): confidential helpline, money concerns, general well-being and legal advice.
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you towards success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
At Mango, we believe in an inclusive culture where creativity and innovation inspire us to take fashion further, therefore, we are committed to providing equal opportunities for all, valuing each person’s authenticity.
Taking Fashion
Further
Other facts
About MANGO
Mango, one of the leading international fashion groups, is a global company with design and creativity at the heart of its business model and a strategy based on constant innovation, the pursuit of sustainability and a complete ecosystem of channels and partners.
With its roots in Barcelona, one of the cradles of the textile industry, since it was founded in 1984, Mango has spent four decades looking to the future and inspiring the world with its passion for fashion and lifestyle. With the customer always its priority, the company bases its model on a unique fashion proposal focused on translating key fashion trends into its own language. At the Campus Mango, located at the company headquarters (Palau-solità i Plegamans, Barcelona), the company works on all areas related to creativity and every year creates over 18,000 garments and accessories.
Present in more than 120 markets and with a network of 2,900 points of sales, Mango adapts to each country with a complete ecosystem of channels and international partners. The company closed 2024 with a turnover of 3.3 billion euros, with 32% of turnover coming from its online channel and with a workforce of more than 16,400 employees in all five continents.
More information at www.mangofashiongroup.com
What you'll do
- The Assistant Store Manager will support the Store Manager in effective store operations by ensuring excellent customer service delivery and driving enhanced sales performance. Key duties include planning and monitoring measures to exceed sales targets, analyzing management indicators, and overseeing merchandising and stock control.
Ready to join MANGO?
Take the next step in your career journey