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Spa Reception Clerk
full-time•Dallas
About this role
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In it's reimagining, the 407 room downtown hotel recalls a grand European home.
This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This allows them to connect, recommend services and answer any spa questions. This team members responsibilities include the greeting of all guests, answering phone calls with a smile on their face, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the system and charging for services performed.
Requested Tasks
- Maintain a clean reception area and a consistent presence at the desk
- Bill treatments accurately and in a timely manner
- Ensure any queries or concerns are addressed rapidly and professionally
- Prepare schedules for the next day’s arrivals, making sure treatments are booked accurately and in a suitable timeframe
- Knowledgeable of the type of treatments available and be able to give advice on treatment procedures
Requested Capabilities
- Prior experience required
- Ability to read a guest's mood and work with them accordingly
- Professional approachable personality
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
What you'll do
- The Spa Reception Clerk is responsible for greeting guests, answering phone calls, assisting with spa service inquiries, booking appointments, and checking guests into the system. They must maintain a clean reception area and ensure accurate billing for treatments.
About Makeready LLC
Makeready is a place maker, a company specializing in branding, design, & operations of hotels, restaurants, retail, & other experiential platforms.
At its core, hospitality is about sharing. It is the act of opening one’s doors, asking others to come in, and showing them kindness and respect. We believe that our preparation gives us the opportunity to make a difference in a guest’s stay.
Through careful preparation we lay the groundwork for a guest’s experience, and in dedication to thoughtful execution we strive to bring it home. We are committed to creating unique experiences where all feel welcome, cared for, and ultimately valued. Because in this we have the greatest opportunity to have a positive impact on the world around us—starting with the person in front of us.
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Frequently Asked Questions
What does a Spa Reception Clerk do at Makeready LLC?
As a Spa Reception Clerk at Makeready LLC, you will: the Spa Reception Clerk is responsible for greeting guests, answering phone calls, assisting with spa service inquiries, booking appointments, and checking guests into the system. They must maintain a clean reception area and ensure accurate billing for treatments..
Is the Spa Reception Clerk position at Makeready LLC remote?
The Spa Reception Clerk position at Makeready LLC is based in Dallas, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Spa Reception Clerk position at Makeready LLC?
You can apply for the Spa Reception Clerk position at Makeready LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.