About this role
JOB TITLE
Senior Manager - Group Operations Controls | Holding | Finance
ROLE SUMMARY
Group Operations Controls Senior Manager is responsible for establishing, maintaining, and enhancing operational and compliance control frameworks across the holding company and its six operating companies (Opcos). This role ensures that operational processes are well-controlled, efficient, and compliant with internal policies and external regulatory requirements.
ROLE PROFILE
- Ensure design and implementation of operational and compliance control framework tailored to key processes across the group. This will also factor in the laws and regulations impacting various geographies wherein the opcos are operating
- Ensure development and enforcement of standardized operating procedures and internal control policies, ensuring alignment with compliance requirements and operational best practices
- Conduct risk and control assessments across core business operations. Identify gaps or inefficiencies and recommend mitigating actions
- Ensure establishment of Framework to monitor regulatory compliance requirements applicable to the group and its opcos. Ensure controls are in place to meet obligations under local laws and industry regulations
- Plan and conduct regular control testing and compliance reviews. Track and report on findings, action plans, and improvements.
- Coordinate with internal and external auditors for operational and compliance audits /reviews. Provide required documentation and follow through on remediation actions
- Develop and deliver training to business teams to increase awareness and understanding of operational risks and compliance responsibilities
- Track and report on control performance, highlighting key risks, issues, and deviations
REQUIREMENTS
- Bachelor's degree in business administration, Law, Compliance, Finance, or a related field
- 8+ years of experience in internal controls, operations risk, compliance, or audit, with at least 3 years in a leadership or group-level role
- Strong grasp of COSO, ISO 9001/45001/14001 or similar control standards
- Hands-on experience mapping end-to-end ops processes and writing SOPs
- Working knowledge of HSE, anti-bribery, data-privacy and other key regulations
- Data-driven: able to build KPI dashboards and identify trends
Other facts
About Majid Al Futtaim
Founded in 1992, Majid Al Futtaim is an Emirati-owned, diversified lifestyle conglomerate operating across the Middle East, Africa and Asia. The Group started from one man’s vision to transform the face of shopping, entertainment, and leisure to ‘Create Great Moments For Everyone, Everyday’. It has since grown into one of the region’s most respected businesses, employing 43,000 people, with owned assets valued at US$18 billion and has the highest credit rating (BBB) among privately held corporates in the region. Majid Al Futtaim owns and operates 29 shopping malls, 7 hotels and four mixed-use communities, welcoming more than 600 million customers through its doors every year.
What you'll do
- The Senior Manager is responsible for establishing and enhancing operational and compliance control frameworks across the holding company and its operating companies. This includes conducting risk assessments, ensuring regulatory compliance, and coordinating with auditors.
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