About this role
JOB TITLE
Senior Associate, Collection | Majid Al Futtaim Properties
ROLE SUMMARY
The Collection Specialist role proactively manages the collections activities for Asset Management Business Unit. It includes ensuring the smooth collection processes through connecting with tenants, following up escalated issues, recommending mitigating measures and advising on tenants’ credits requests. This position plays an integral role in establishing profession and strong relations with tenants, and the internal stakeholders to ensure that all collections activities are running as schedules in line with lease
ROLE PROFILE
- Manage accounts receivable, tenant dues, collections, and payment requests.
Build and maintain strong relationships with tenants while ensuring timely collections. - Reconcile tenant accounts and negotiate payment plans where required.
Coordinate with Finance and internal stakeholders on billing and collection matters. - Resolve billing, receivables, reporting, and control-related issues.
- Prepare weekly, monthly, and annual collection and ageing reports.
- Ensure compliance with financial policies, local regulations, tax laws, and KPIs.
- Recommend improvements to reporting formats, collection tools, and billing processes.
REQUIREMENTS
- Proven experience in B2B collections or a similar Accounts Receivable role, preferably within the real estate industry.
- Strong knowledge of local regulations related to debt collection, accounts receivable, and revenue management
- Excellent communication, interpersonal, negotiation, and time-management skills.
- Highly detail-oriented, results-driven, and able to work effectively under pressure.
- Strong proficiency in MS Excel and business systems; experience with Yardi is an advantage.
- Minimum 3 years of AR/collections experience and a bachelor’s degree in business administration, Accounting, or Finance.
WHAT WE OFFER
At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
Work in a friendly environment, where everyone shares positive vibes and excited about our future.
Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
Other facts
About Majid Al Futtaim
Founded in 1992, Majid Al Futtaim is an Emirati-owned, diversified lifestyle conglomerate operating across the Middle East, Africa and Asia. The Group started from one man’s vision to transform the face of shopping, entertainment, and leisure to ‘Create Great Moments For Everyone, Everyday’. It has since grown into one of the region’s most respected businesses, employing 43,000 people, with owned assets valued at US$18 billion and has the highest credit rating (BBB) among privately held corporates in the region. Majid Al Futtaim owns and operates 29 shopping malls, 7 hotels and four mixed-use communities, welcoming more than 600 million customers through its doors every year.
What you'll do
- The role involves managing collections activities for the Asset Management Business Unit, ensuring smooth collection processes, and maintaining strong relationships with tenants. Responsibilities also include reconciling tenant accounts, coordinating with finance, and preparing collection reports.
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